Please inform Hotel Ca' Serena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note that the closest bus stop to the hotel is an optional bus stop. If you arrive by bus, please ask your bus driver to stop at the ""Cimitero di Colombare"" bus stop.
Dogs are allowed on request.
Please note that the hotel does not have a lift, and some rooms can only be reached by stairs. Staff are happy to help carry luggage.
Please note further that in case of early departure, the full amount of reservation will still be charged.
Private parking spaces are subject to availability. Public parking spaces can be found 100 metres away.
A surcharge of EUR 40 applies for arrivals outside check-in hours. All requests for late arrival are subject to confirmation by the property.