0117 457 6000
Mon - Fri 08:00 - 18:30 & Sat 10:00 - 16:00 | Sun 11:00 - 15:00

Customer support opening hours (for existing bookings)

Monday – Friday: 9:30am - 6:30pm
Saturday: 10:00am - 4:00pm
Sunday: CLOSED

The quickest way to answer most questions about your trip or add extras, is simply to log into 'My Booking'.

If you can't find what you need on 'My Booking', we'd love to help:

> Call us on 0117 457 6000

> Email us at [email protected]

> Or submit the form below

If you are on holiday, or travelling in the next 48 hours and need urgent assistance outside of office hours, you can call us on 0117 205 0167

Sales support opening hours (for new bookings)

Monday – Friday: 8:00am - 6:30pm
Saturday: 10:00am - 4:00pm
Sunday: 11:00am - 3:00pm

If you need a hand looking for a holiday, we'd love to help:

> Call us on 0117 457 6000

> Email us at [email protected]

> Or submit the form below