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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Restaurant
Sauna
Bar
Kids' club
Location
Ski lifts / slopes: Ski-in / Ski-out
Resort centre: 9 minute walk
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Things to know
Check-in:
Between 17:00 and 20:00
Check-out:
Between 00:00 and 10:00
Important information:
Guests must present the credit card used for the hotel booking and an ID upon arrival. If the cardholder is not present, the reservation will be confirmed only after the return of a signed debit authorization email.
Please note that a credit card authorization will be requested upon arrival to guarantee extras.
Small dogs are permitted in the hotel but must be kept on a lead. They are not allowed in the bar, restaurant, or mini club.
The property offers a baby club and a kids club for children aged 3 months to 12 years. The clubs are open daily from 08:30 to 19:30, additional fees apply.