Please inform The Poolhouse Boutique Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A damage deposit of EUR 600 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that the prepayment will be charged from the credit card directly after booking, the rest of the price within cancellation policy. Please note that two days before arrival a security deposit in the amount of EUR 75, per person and stay will be charged on the credit card provided. In case of damage the credit card will be charged in the amount of the damage sum. If there is no damage, the deposit will be returned to the same credit card within 7 days after departure. The credit card must be valid, otherwise a check-in is not possible. A security deposit in cash is also not possible.