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Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Free WiFi
Location
Ski lifts / slopes: 14 minute bus
Resort centre: 11 minute bus
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Things to know
Check-in:
Between 16:00 and 19:00
Check-out:
Between 00:00 and 09:00
Important information:
Please inform Villa Phoenix in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
All requests for late arrival are subject to confirmation by the property.
If you expect to arrive outside check-in hours, please call the property in advance.
Please note that only 1 pet per apartment is allowed.