Parking

Restaurant

Kid meals

Kid-friendly buffet

Wine/champagne

24-hour front desk

Luggage storage

Lockers

Daily housekeeping

Sauna

Fitness centre

Skiing

Spa and wellness centre

Massage

Hiking

Hammam

Indoor pool

Indoor pool (all year)

Kids' club

Evening entertainment

Spa facilities

Spa/wellness packages

Fitness

Fitness classes

Walking tours

Live music/performance

Terrace

Non-smoking rooms

Family rooms

Non-smoking throughout

WiFi available in all areas

Internet services

WiFi

Free WiFi

Ski storage

Ski school

Ski equipment hire on site

Ski-to-door access

Board games/puzzles

24-hour security

Swimming pool

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

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Belambra Clubs Tignes Val Claret

Tignes

Savoie

Auvergne-Rhone-Alpes

France

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The hotel has been renovated, and whenever I spoke with some of the staff, the interactions were great. The gym could have more equipment, but it's okay. The pool is nice. The surroundings are very pleasant. The ski room inside the hotel is great, and the ski lockers are individual and have electronic passwords. However, some considerations are very necessary as certain aspects left a lot to be desired.

Arrival Assistance: On the day of our arrival, there was a heavy snowstorm and the public elevators in Val Claret were out of order. We had to carry heavy luggage up the stairs (+-3/4floors). When we requested assistance from Belambra Le Diva (same level) reception on Jan 10th, 2026, at approximately 7:00 PM, the receptionist said she couldn't help at all, not even to call a car/taxi/transfer. Given the circumstances and the fact that we were guests, we expected more empathy and assistance.

Elevators: The hotel elevators were out of order for almost the entire week, forcing us to climb stairs after breakfast and, most critically, after ski training sessions (6 floors).

Buffet Replenishment: Food was not being replenished, even with 1 hour remaining before the end of breakfast, lunch, or dinner service. If a specific pie or dessert runs out, I understand that it may be due to under-planning and cannot be baked instantly. However, at breakfast, staple items like black coffee and scrambled eggs simply cannot fail to be replenished while the service is still open.

Service Speed: There was a significant delay in replenishing clean cups and mugs, which apparently indicates understaffing (over-demand for the number of employees).

Suggestion: I suggest having an "après-ski" event at the end of the ski session, and not just during lunchtime.

These are points that are easy to improve but would make a huge difference in the guest experience.

4.2/5

Belambra Clubs Tignes Val Claret

4.2/5

Tignes is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities