Parking

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

Guest accommodation is disinfected between stays

Linens, towels and laundry washed in accordance with local authority guidelines

Hand sanitizer in guest accommodation and key areas

Swimming Pool

Use of cleaning chemicals that are effective against Coronavirus

Parking on site

Private parking

Garden

Non-smoking rooms

Family rooms

Heating

Non-smoking throughout

Free parking

Internet services

WiFi

Free WiFi

Outdoor pool

Outdoor pool (seasonal)

Pool/beach towels

Air conditioning

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Appartamenti Pratone

Garda

Top. All the best. We get it free of charge to upgrade our apartment. Staff was every nice.Good for the family. 

Just returned from a fantastic two week stay at Lake Garda. Had some reservations before our trip having read some of the recent reviews on the apartments but can honestly say we had a great time. Staff at the nearby hotel (where you collect keys from) were very accommodating on our arrival day when we realised we’d be arriving very late in the evening. They made arrangements for us to easily collect the keys and communicated very clearly with us. We arrived in the dark so waking up the following morning to the views of the lake was amazing. The apartments are fairly basic in terms of cooking equipment etc but everything was clean and there are plenty of restaurants nearby! The shower is very small but still manageable and we had an issue with ours not switching off but we contacted the maintenance team and it was repaired within an hour. My one suggestion would be that the lighting in the kitchen area needs to be improved. We had an upstairs apartment with a great outdoor area with a table / seating and a lovely view of the lake. The pool area has plenty of sun beds and we never found it to be particularly busy on any day. We did experience some noise from the apartment next door playing loud music but we asked them to turn it down and they did. Each apartment has its own parking bay so we didn’t experience any issues with parking, even when other people use the entrance to park to visit the beach. The main road is a bit scary if you’re trying to walk to the beach / town as there’s no footpath but you don’t have to walk far to get to the private access to the beach which we walked along day and night and felt very safe.

Excellent holiday, would definitely return

I can recommend this place for only one reason: the location (but definitely not for seniors or families with children due to the very steep access road).
The location is close to the lake, with private access, but you have to cross a dangerous road with cars speeding by at typical breakneck Italian speed.
It’s also close to Bikini Bar, which is a plus.
And that’s where the positives end.

I have never seen such a poorly equipped apartment. No dishwasher. A broken corkscrew. Plastic wine glasses. An old, probably 10-year-old colander.
Old, smelly furniture. Poor cleanliness. Weak WiFi. A disgusting, outdated bathroom full of cobwebs and spiders – and it smelled awful due to a plumbing issue.
A ridiculously small shower (just 60x60 cm), with lukewarm water and very low pressure.
The outdoor AC unit was so loud that we couldn’t even sit outside in peace.

The place lacks any kind of privacy – people are packed in next to each other.
The view? Straight into your neighbor’s window.
The walls are paper-thin – you hear everything.

And the parking… an absolute nightmare. The spaces are so tiny that many drivers had to exit through the passenger side door!

Great Location, Everything Else a Disaster

The apartments were brilliant. We loved every moment. The hills were a little steep but worth the view.  The apartments were a great size and very close to everything. There are 2 pools, a quaint supermarket and a lovely poolside restaurant. Overall, the stay was delightful. However, there was a slight dampener in our experience. There was a particular resident who lived 2 doors up from the bottom pool area. From the moment we arrived she was entitled and rude. She told us to quiet our children in the morning time, before siesta. She took videos of our children. She hose piped my brother in law while holding his 2 yr old son. Her and her mother blocked the car park because someone was in their spot.  She held her hand on the horn of her car for half an hour , while her mother went looking for the resident that took her car space even though there was ample parking. For someone who claimed Namaste hand gestures, this small woman has a  heart to match her black hair. She really did sour this experience on a small level, but you can't keep Irish down! Maybe it's all the bitter lemons she eats?
Overall the apartment was beautiful, the people were mostly nice. We would love to go back again, even if we were to annoy the witch! One star taken away for the entitled resident, sorry!

3.6/5

Appartamenti Pratone

3.6/5

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