Tennis court

Sauna

Golf course (within 3 km)

Skiing

Spa and wellness centre

Children's playground

Hot tub/Jacuzzi

Hiking

Cycling

Hammam

Steam room

Spa lounge/relaxation area

Garden

Terrace

Outdoor furniture

Non-smoking rooms

Family rooms

Lift

Heating

Non-smoking throughout

WiFi available in all areas

Airport shuttle

Babysitting/child services

Express check-in/check-out

Airport shuttle (additional charge)

Grocery deliveries

Internet services

WiFi

Free WiFi

Ski storage

Wine/champagne

Airport pick up

Airport drop off

Key access

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Invoice provided

Communal Laundry room 

Coffee Machine in the room 

Microwave 

Toaster

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Casa Della Luce Apartments by Zermatt Premium Apartments

Zermatt

Canton of Valais

Swiss Alps

Switzerland

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Property is not willing to consider a refund when needing to cancel due to a family emergency more than a month out and during the most traveled time of the year. Never had such a terrible experience when contacting a hotel. They will also not hold luggage before or after checkin. That’s terrible customer service.

Terrible customer service

Great place to stay in Zermatt. Walk from railway station was short and easy. Some might be put off by one hill, but my wife and I are 68 and 69 years old, respectively, and we had no issues at all. Check-in was quick, simple, and flawless. The unit itself was clean, efficiently designed, and well equipped. Restaurants in Zermatt are quite pricey, and the benefit of a full kitchen with nearby grocery stores made easy work of meals. Our only issue was that only a single pillow for each of us was provided, and that was less than supportive. There were a couple of throw pillows, but you can’t use those for sleeping. In short, we would stay there again in a heartbeat. Oh, as an aside, it was pointed out that our room was not a “Matterhorn view” room, which seemed silly to us because all you had to do is open the door to the balcony, and there stood the mountain in all its glory. I suppose no one wants to be labeled as misleading, but we had all the Matterhorn views you could want. 

4.4/5

Casa Della Luce Apartments by Zermatt Premium Apartments

4.4/5

Zermatt is great for:

The snow is forecast to be

Great

for the next week

Accommodation

Facilities