Fire extinguishers

Babysitting/child services

Kids' outdoor play equipment

Books, DVDs, music for children

Indoor play area

Board games/puzzles

Special diet menus (on request)

Fruits

Room service

Breakfast in the room

Kid meals

Wine/champagne

Kids' club

Chocolate or cookies

Breakfast options

Kid-friendly buffet

Snack bar

Bottle of water

Spa Facilities

Spa/wellness packages

Fitness centre

Pool with view

Spa lounge/relaxation area

Indoor pool

Indoor pool (all year)

Body wrap

Restaurant

Children's playground

Strollers

WiFi

Dry cleaning

Ironing service

Shoeshine

Laundry

Luggage storage

24-hour front desk

Concierge service

Valet parking

Newspapers

Lockers

Garden

Sun terrace

Games room

Terrace

Library

Heating

VIP room facilities

Allergy-free room

Lift

Pet basket

Toilet with grab rails

Designated smoking area

Non-smoking rooms

Non-smoking throughout

Family rooms

Free WiFi

Internet services

Massage

Swimming Pool

Facilities for disabled guests

Waxing services

Golf course (within 3 km)

Billiards

Bike tours

WiFi available in all areas

Private parking

On-site parking

Parking

Misc parking

Pets allowed

Secured parking

Airport drop off

Airport pick up

Shuttle service

Airport shuttle

Car hire

Parking garage

Accessible parking

Bicycle rental (additional charge)

Shuttle service (free)

Electric vehicle charging station

Shops (on site)

Gift shop

24-hour security

Security alarm

Smoke alarms

Safety deposit box

Steam room

Tennis court

Ski storage

Airport shuttle (additional charge)

Fishing

Swimming pool

Hiking

Hot tub/jacuzzi

Spa and wellness centre

Fitness

Facial treatments

Pedicure

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Chalet RoyAlp Hôtel & Spa

Villars

Villars-sur-Ollon

Canton of Vaud

Switzerland

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Unfortunately, our stay at Chalet RoyAlp was far below expectations and absolutely not worth the price. We booked one of the hotel apartments and it was extremely dirty upon arrival. We found black hairs in almost all the closets from previous guests, and the drawers were visibly dirty. Even after requesting cleaning, it was done very poorly. The bed sheets and towels still did not look clean, even after we specifically asked for them to be changed. If you are a germophobe, I strongly do not recommend this place.

The service was very weak overall. You have to ask for everything — even still water is not provided unless requested. There is no proper late-night room service. What made this worse is that the room had a late dinner service brochure, but when we called to order, we were told it was outdated and incorrect. They said the only options available were pasta with red sauce and a cheese board. We reluctantly agreed, and the food arrived cold, with cold bread, cold cheese, and a sweet, unpleasant-tasting pasta. Completely unacceptable and far from anything resembling a luxury hotel.

Management appeared careless and unorganized, and communication was a constant issue. The staff’s English is very limited, which led to repeated misunderstandings and having to explain ourselves multiple times.

The hotel itself is very small, with little to do besides skiing in the same limited area and walking around a tiny village. The people working at the hotel were not welcoming, and the service felt cold and inefficient.

The worst part was the chalet we stayed in — despite being one of the “best” options, it was uncomfortable and poorly equipped. There is no minibar, the coffee is bad, and there are no coffee flavors or syrups for those who care. Even the sugar sachets looked random, as if they were collected from different restaurants and thrown together.

Overall, this was a bad experience that we will never repeat. This is not a luxurious destination at all — very average at best and barely qualifies as a proper hotel. I do not recommend this hotel or this village.

Barely a hotel, very average

Our stay was nothing short of fantastic. The room was spacious with separate bedroom, walk-in dressing room and bathroom. It was opening on a balcony with beautiful Alps view. Culinary experience was great: we dined at both Bear's bar and had a fondue dinner at igloo - highly recommended. Spa offered relaxation moments we needed after skiing. Yes, the location of the hotel is great due to its proximity to slopes! Definitely recommended and hope to be back!

Fantastic stay!

Chic and casual, cosy and authentic, the Chalet RoyAlp Hôtel & Spa, member of Leading Hotels of the World, invites you to enjoy relaxing moments in a unique setting. In winter or in summer, the Chalet RoyAlp Hôtel & Spa is a haven of peace in the heart of the Villars-sur-Ollon resort in the Swiss Alps.

4.6/5

Chalet RoyAlp Hôtel & Spa

4.6/5

Villars is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities