Restaurant

Packed lunches

Kid meals

Terrace

Sun terrace

Shared lounge/TV area

Non-smoking rooms

Family rooms

Heating

Skiing

Hiking

Cycling

Ski storage

Internet services

WiFi

Free WiFi

Fax/photocopying

Luggage storage

WiFi available in all areas

Board games/puzzles

Indoor play area

Security alarm

Smoke alarms

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

All plates, cutlery, glasses and other tableware have been sanitized

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Hotel Alpina - Murren

Murren

Jungfrau Region

Bernese Oberland

Canton of Bern

Switzerland

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If you want the view of a lifetime stay here! We spent 3 night at the Hotel Elelweiss and loved every minute. The view, with our balcony hanging over of cliff, was incredible. I was so happy with my choice of accomodation. The gentleman at the restaurant each morning was so pleasant and helpful, I really appreciated seeing him each morning. We had dinner at the hotel restaurant as well, which was delicious too!. I would highly recommend this hotel to anyone staying in Gimelwald Switzerland. Just make sure you book a room with a view!!

Loved this hotel!

OMG! Stay here.  Lovely views in a modern hotel.  Our room in the new section was spacious - had a couch, desk and chair and a very large bathroom.   A small balcony too  with awesome views of the peaks.  Robe and slippers. A downstairs area with a small sink, refrigerator, microwave,  washer/dryer, boot dryer and ski racks.  The hotel had a pleasant restaurant that served indoors and out.  We ate every meal there. Good breakfast with some options like oatmeal and eggs.  Fantastic bread.  Wish we had stayed longer.  So much to do - hiking, walking and enjoying the natural beauty of Switzerland.

What a View!

My husband wanted to cross a trip to Schilthorn off his "James Bond Bucket List" so we  chose Murren and the Hotel Edelweiss as our stop over. We made the right choice! The room was so warm and cozy and the view from our balcony was absolutely stunning! The hotel has a restaurant and bar and our dinner was delish! My husband ordered steak which came on a sizzling metal tray and the waiter was kind enough to show him how to finish it to his liking. I wish we would have stayed longer!

An alpine gem!

Milwaukee, Wisconsin

Lost electricity twice during a short stay. This hotel did not staff a front desk, and I had to go into the back of the restaurant to find help. Service was poor. They laughed at me and accused me first of lying, and then wrongdoing. I only had a laptop and a shaver plugged in and explicitly showed the staff member around the room to make sure everything was fine.

The second time we lost power, it was night and freezing cold. Again the front desk was not staffed. Again I was blamed for doing something wrong even though I had demonstrated I was not. Nobody ever apologized.

It was well known among other guests that you couldn't find anyone at the front desk. At breakfast people wondered aloud if they could even check out. Even at check in the lobby was empty and we had to wait for a while.

The room had other issues:

1. Bathroom: No privacy. The sliding glass door has a gap big enough to see and hear everything through. The shower has no door, water just splattered out onto the bathroom floor.
2. Bed: Squeaked and creaked, thick plastic covering on the mattress. Sagged from broken springs in the middle. Housekeeping re-made stained sheets, across multiple days, without changing them (we went hiking and there were some dirt stains).
3. Hotel Restaurant: We wanted a romantic evening but felt so genuinely embarrassed after ordering the fondue because it was so obviously a tourist trap--cheap bread, and insufficient cheese. On top of that it was expensive, even compared other Zurich establishments. We were hungry after one entree and left rather than risk a second one.
4. Other: The building door's lock was broken.  A “Goldencard” for amenities in the area should have been provided, but was never mentioned. There was no in-room fridge, only a communal one.

Lost Power x2, No Staff at Front Desk, Poor Room Layout

Recently went on a grand tour of Switzerland staying at 10 different hotels, with the Edelweiss being the most expensive property we stayed in and ironically the one with the worse service and restaurant. The view from our corner premium room on level -2 was stunning. The room was spotless, spacious, and modern. However, we never felt like we were guests at the hotel because of the staff. Even the one hostel we stayed at was more hospitable. We made a reservation to eat indoors at their restaurant one evening - it turned out to be a warm day so we changed our minds and waited for a table at their outdoor space instead. Their manager made us feel like we were inconveniencing them although there were several open tables. The waitstaff treated us like we came off the street, not a guest at one of their best rooms. Service turned out to be sluggish and we had the worst quality food of the trip. You are better off eating at a Coop than this place. Another instance we asked the front desk for directions to a funicular. Instead of simply answering the question, we were asked what room number we were in first. Very oddly unfriendly behavior which diminished an otherwise nice room.

Stellar views, cratering service and food

New York City, New York

Welcome The congenial Hotel Edelweiss is conveniently located in the heart of the Bernese Oberland in Murren. It offers breathtaking views of Eiger, Monch and Jungfrau mountain scenery. Guests of our 3-star superior Hotel also appreciate the perfect location close to ski slopes and hiking trails.

4.5/5

Hotel Alpina - Murren

4.5/5

Murren is great for:

Accommodation

Facilities