Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Room service

Breakfast in the room

Packed lunches

Special diet menus (on request)

Kid meals

Sauna

Spa and wellness centre

Massage

Hammam

Indoor pool

Sun loungers or beach chairs

Sun umbrellas

Beauty Services

Facial treatments

Waxing services

Make up services

Manicure

Pedicure

Body treatments

Body scrub

Body wrap

Spa facilities

Steam room

Spa/wellness packages

Back massage

Neck massage

Foot massage

Head massage

Full body massage

Fitness

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Terrace

Games room

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Designated smoking area

Airport shuttle

Shuttle service (additional charge)

Airport shuttle (additional charge)

Street parking

Electric vehicle charging station

Public transport tickets

Accessible parking

Airport pick up

Airport drop off

Shuttle service

Bicycle rental

Laundry

Ironing service

Daily housekeeping

Skiing

Table tennis

Hiking

Cycling

Mini golf

Ski storage

Ski pass vendor

Walking tours

Bike tours

Live music/performance

Internet services

WiFi

Free WiFi

Express check-in/check-out

Tour desk

Luggage storage

Private check-in/check-out

Safety deposit box

Smoke alarms

CCTV in common areas

Fire extinguishers

Children's playground

Board games/puzzles

Indoor play area

Kids' outdoor play equipment

Strollers

Fax/photocopying

Minimarket on site

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

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Hotel Bergjuwel

Neustift Im Stubaital

Neustift im Stubaital

Tirol

Austrian Alps

Austria

Hello,
thank you for your feedback and your honest words. When booking halfboard option, the dinner always takes part in our sister hotel, the Activehotel Bergkönig, just 300m from the Hotel Bergjuwel. 
We feel really sorry, that you had a bad feeling about our staff and we want to apologize for this - this is not our intention and we want that our guests feel welcomed. 

Kind regards from Neustift,
Fam. Siller & team

Owner response

The hotel is nice,clean, with a nice small swimming pool, very good breakfast. 

Dinner is excellent but it is not served at the hotel (you need to walk to another one in the city) 

We found the hospitality bad, though. I do not know if because of the nationality or anything else but we did not feel welcomed..(reception and an old lady). 
So next time, different place, many 4stars hotels around

Ok but...

Dear Justin
thank you for your very good and detailed review. We are happy that you were satisfied with our services and we would be very glad to welcome you once again with us. Kind regards, Fam. Siller & Bergjuwel Team

This place is wonderful, incredibly good staff who can’t do enough, including helping to fix my car! Superb breakfasts and great fine dining supper (five courses).
It’s a quick, and free bus ride to the skiing area.
Would I go back - deffo. 


Justin Hunter

Hello

thank you for your feedback. In our hotel we offer bed & breakfast or the option of halfboard.
The dinner has to be taken in our sisterhotel. All these information are written down on our website.

SPA area is directly in the Hotel Bergjuwel and when booking direct you can also use the SPA area of Activehotel Bergkönig for free.

The bar is opened everyday until 10 pm. 

Kind regards, 
Fam. Siller & Bergjuwel Team

This hotel has a good position,lovely spa facilities but due to lack of staff is under utilised-only offering half board means meals are taken in a different hotel and this then reduces the lack of service elsewhere-ie the hotel bar was never open,not all staff spoke English and wasn’t always manned so it was almost a half way house with everything else.It could do so much more it has the potential to be great.

Some great facilities but poorly managed

Oxford, Oxfordshire, England

Hello Micky

your great and detailed feedback is much appreciated.
We are glad to hear, that you had a fantastic time with us with no complaints.

We would be happy to welcome you soon again with us

kind regards from sunny Stubai Valley

Fam. Siller & Bergjuwel Team

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We have just returned from a week in Neustift staying at the Bergjuwel. It is a lovely hotel with kind and caring staff. I had emailed the hotel previously to request soya milk at breakfast for my husband who is lactose intolerant. Not only did he receive this but also lactose-free cheese, yogurt and butter! We have managed to get soya milk in many hotels previously but the extras provided here were great. I had also asked for firmer pillows and though the pillows in the room were the usual thin Austrian variety they did give us three each! 
The swimming pool downstairs was lovely...much warmer than the one at the Bergkonig  where we had stayed previously...and as not many people seemed to use it, it was almost like having a private pool!
Evening meals...which were very good...were taken in the Bergkonig...about five minutes walk away...not a problem except when it rained...but we were give huge umbrellas!

Austrian holiday

Tickhill, South Yorkshire, England

Hotel Bergjuwel in Neustift, Stubai Valley – just a short walk from the village center – combines warm Tyrolean hospitality with a modern country-house style. Stay in spacious, light-filled rooms and family apartments (35–65 m²) featuring natural wood furnishings and balconies – ideal for couples and families. Start your day with a rich breakfast buffet, and enjoy an afternoon snack with homemade cake. The compact wellness area offers an indoor pool with waterfall, steam bath, hay bio sauna, and Finnish sauna – perfect for relaxing after a day in the mountains. At the nearby partner hotel Activehotel Bergkönig (150–300 m), enjoy access to a 2,000 m² spa with outdoor saltwater infinity pool, saunas, gym, and premium half-board with 6-course dinner and salad buffet – included with direct booking. In summer: kids’ program, playroom, family rooms, mountain bike rental, and the Stubai Super Card are all included.

4.2/5

Hotel Bergjuwel

4.2/5

Neustift Im Stubaital is great for:

Accommodation

Facilities