Hammam*

Sauna

Fitness centre

Ironing service*

Laundry*

Indoor swimming pool

BBQ facilities*

Restaurant

24-hour front desk

Luggage storage

Indoor play area

Children's playground

Kids' club

Free WiFi

Safety deposit box*

Packed lunches

Spa and wellness centre*

Massage*

Ski school*

Ski storage

Skiing

Billiards*

Table tennis*

Ski equipment hire (on site)

Meeting/banquet facilities*

Lift

Facilities for disabled guests

Private parking (on site)*

Towels

Free toiletries

Slippers

Hairdryer

Bicycle rental*

Steam room 

Spa lounge/relaxation area

Additional local charge for these facilities

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Lion Hotel Borovets

Borovets

Sofia Region

Bulgaria

Dear Leodhasach,
Thank you so much for the lovely review. It is great when we see that our efforts result in memorable vacations for our guests. We know that you are all looking forward to this one week of skiing and relax and we do our best to make it memorable.
 Best regards,
 Christan Ivanov
 GM
P.S. Dimtar from the bar say thank you!

Owner response

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Great location away from the bustle of the main resort. The room was a decent size and the bathroom was clean and modern. Shower pressure was great and a bath is a handy addition for apres ski muscle soaks. My only slight criticism is that there's no tea/coffee making facilities available in the room, combined that with warnings that the tap water may not be safe to drink, made it difficult to stay hydrated after a day's skiing without going to the bar. We did however buy a large 5L bottle of water from the local Aldo which only cost 3 Euros. 

The spa facilities are great (highly recommend the outdoor sauna!) and there's a good spread of sauna and steam room options. 

We went half board and had no complaints at all with the food. Breakfast and dinner was always very varied and balanced. Half board at other places tends to be a bit 'beige' but I found there were great veg, carb and protein options. I probably ate more healthily than I usually do at home! 

The bar area with the fire is very chilled out and a nice spot to spend a few hours with a drink if you don't fancy the noisier apres options in town. Huge thanks to the barman Dimeter for making some the best hot toddies I've had outside of the Highlands of Scotland. I think that makes him an honorary Scot! With apologies if I've spelled his name wrong. These really helped wife and her developing cold. 😊

The transport into town is very good and we had no issues getting in with our ski gear. The hotel has plenty of storage for ski/snowboard gear and I didn't feel that we needed to use the lockers in the centre of Borovets. The bus drops you less than a few minutes from the lifts so it's an easy walk.

Perfect for a quieter option away from the main resort.

Drumnadrochit, Loch Ness Region, Scottish Highlands, Scotland

Dear Sir/Madam,
Thank you very much for the kind and detailed review. We are happy to see you enjoyed your holiday with us and we would be happy to welcome you again next year!
 Sincerely,
  Christian Ivanov  
  GM

Great location, large rooms, comfortable beds, good shower.
The hotel is in the middle of the forest about a fifteen minute walk from Borovets centre. The hotel provides a shuttle bus to and from the centre which runs every ten minutes but  we preferred to shuttle bus to the slopes and walk back to the hotel. 
We stayed full board for a week in January.
Food:
Breakfast: Hot and cold options including bacon, sausage etc and a good selection of fruits and yoghurt.
inner: The buffet menu changed each night. It was meat heavy with normally two or three meat options per night and one fish option. Although nice, we found the food a little bland at times. Soups, pasta and salads were also available each night. The salad options were very good. Local wine and beer were included with the meal.  
Bedroom: Spacious and comfortable. with enough room for storage. Good water pressure. No safe in room. Not enough English TV channels!
Facilities: Swimming pool, sauna and outdoor jacuzzi were well maintained. Didn't use the gym. NO ski lockers!! This was a disappointment! We didn't leave our equipment in the boot room as it was never locked. We kept our gear in town. 
Staff: Very friendly and helpful
Overall: A nice hotel in a great location. Worth checking out if you want to stay away from the town centre.

An early season ski trip to Borovets.

Dear Sir/Madam,
Thank you so much for the lovely review, it really means a lot to us. We put a lot of effort into the New Year's Eve planning and realization and we are very happy when it works out well and our guests enjoy it. We wish you a healthy and successful 2026 and we would be glad to welcome you again next year!
 Sincerely,
  Christian Ivanov
   General Manager

Great Value hotel. Not in the centre of Borovets but 4-5 minutes hotel bus or 15 minutes walk. Lobby and bar very nice and recently modernised. Very clean hotel and very warm. Bedrooms are basic but clean and warm no big deal as it’s a ski hotel and we spend very little time in there. I’d guess about 70 rooms so relatively cosy. All the staff were very pleasant when I was there. You generally get a half board deal there which included beer and wine at dinner. Food was honestly very good and I’m pretty fussy about my food. We were there over new year and the New Year’s party was excellent. Lots of lovely food and various singers, DJ, traditional Bulgarian dancing and more. The new year celebrations exceeded expectations. We were in a large group and the staff were very accommodating. The Spa had a swimming pool, sauna, steam rooms and more. Very nice indeed. For the money it’s excellent. Our trip was with Crystal Ski (TUI owned) and everything went to plan.

Lovely visit to Lion Hotel

Bridgend, Bridgend County, South Wales, Wales

Dear Leeann,

Thank you for the review and the feedback provided. I am sorry to see you are so disappointed with our hotel. As far as I see you barely like anything about the hotel so I will not go into details about what the temperature of our jacuzzi is and how do we clean our rooms and why I don't think we only offer cold pizza and fries for dinner. I only want to clarify something about the issue you had at the bar. The served made a mistake and we forgot two of the sandwiches. I am sorry if she seemed rude, truth is it was her first day at work and she was very uneasy about it. Two new sandwiches were prepared then and the F&B Manager apologized in person and offered you a complimentary bottle of wine for your troubles. At this point she did what she could do about it. Please, accept my apologies about our mistake. I sincerely wish you to have a better vacation next time you are visiting Bulgaria.
Kind regards,
 Christian Ivanov
  GM

Location was ok but shuttle bus only ran until 5pm then after it was taxis or walking only.  Hotel on arrival reception and lobby looked lovely, clean and modern.  Reception staff were not very pleasant upon check in.  Bar staff and servers extremely rude, got the impression we were annoying them when we asked for ice to accompany the drinks we bought.  We were half board so breakfast and dinner included.  Breakfast was mediocre alot of cold foods I.e fresh fruit cereal.  Hot food was not hot it was luke warm.  Only had breakfast 3 times in the week.  Dinner we had to eat out almost every night as it was the same cold pizza and cold chips every night. We tried to have a meal at the lobby bar which we paid for and the service was a disgrace.  We ordered for 4 people two meals came and we awaited the other two for a further 45 mins.  Turns out server forgot about us.  When the other two meals arrived albeit it was two toasties with chips they were stone cold and when I told the server they were too cold to eat she shrugged her shoulders at me and said ok reheat I said no remake please.  She refused initially and asked me if I wanted the manager to which I said yes if thats the only way.  She returned 5 minutes later saying we will remake I said do I need to speak to the manager then? She said no we fix.  She was extremely rude and unhelpful.  When the food finally arrived 1 hour after ordering it was brought by manager who was also very dismissive. I told her we were unhappy about the servers attitude and she said she would talk to her.  I am not in the business of running places down and I alway factor in how busy it is etc.  In this instance it was not overly busy the server just forgot to collect our food from kitchen. 
The rooms are very very basic and weren't overly clean.  The cleaners did come every day and changed beds, towels and bins but did not hoover, clean bath etc.  The bath also looked as though it has been painted because after takin a bath I was covered in flakes of white paint and the bath was patchy upon inspection. The pool jacuzzi and sauna were also included and we were excited about using these after a day of skiing.  The pool was ok, the jacuzzi wasnt warm and the sauna was lovely.  There are no kettles or coffee facilities in the room and you cannot have tea or coffee apart from at breakfast, even at dinner they turn off the coffee and hot water.  I have to say overall we were very disappointed with this hotel and definitely wouldn't return.  If anyone is coming skiing in this area I recommend tou stay at hotel Rila it is right beside the ski slopes and shops bars restaurants etc.

Very disappointing

In one of the more peaceful spots of Borovetz at the Rila Mountain, the renovated Lion Hotel Borovetz offers an indoor pool and a free shuttle service to the lifts.Each hotel room features a TV, a minibar, a telephone and private bathroom with a bathtub.You can work off some excess energy in the fitness center or relax in the sauna.Fine cuisine is served in the Lion Hotel's 2 restaurants, including a traditional 'Mehana' where you could sample Bulgarian food and drinks. Alternatively, the many fireplaces of the lobby bar make for an inviting sight after a day out in the mountains.

4.2/5

Lion Hotel Borovets

4.2/5

Borovets is great for:

Accommodation

Facilities