Parking

Luggage storage

Garden

Terrace

Library

Sun terrace

Non-smoking rooms

Family rooms

Lift

Heating

Allergy-free room

Safety deposit box

Non-smoking throughout

Shuttle service (additional charge)

Laundry

Dry cleaning

Ironing service

Shoeshine

Daily housekeeping

Internet services

WiFi

Free WiFi

Mini-market on site

Airport shuttle

Newspapers

Airport shuttle (additional charge)

Cycling

Ski storage

Pets allowed

Free parking

On-site parking

WiFi available in all areas

Restaurant

Breakfast in the room

Packed lunches

Special diet menus (on request)

Meeting/banquet facilities

Room service

Fax/photocopying

Hiking

Business centre

Skiing

Golf course (within 3 km)

Indoor pool (all year)

Hammam

Indoor pool

Massage

Spa and wellness centre

Solarium

Sauna

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Natur & Spa Hotel Lärchenhof 4 Stars Superior

Seefeld

Seefeld in Tirol

Tirol

Austrian Alps

Austria

Negatives:

I am writing to share my disappointment regarding my recent stay at this hotel. While the property boasts some excellent features, the service failures we experienced were not reflective of a 4-star establishment.
I would like to highlight several issues that significantly impacted our experience:
• Dinner Service Failures: Most distressingly, we were refused dinner for three consecutive nights because the restaurant was "overbooked." As a guest at a 4-star hotel, it is unacceptable to be left without dining options within the property where we are staying.
• Facility Issues: There was a persistent humming noise in our room that disrupted our sleep. Furthermore, the pool temperature was uncomfortably low, making it difficult to use.
• Language Barrier & Hospitality: We found that the majority of the staff were quite unfriendly toward guests who did not speak German. A 4-star international hotel should ensure a welcoming atmosphere for all guests, regardless of their native language.
• Value for Money: Given the demographic and the service limitations mentioned above, the stay felt significantly overpriced.
On a positive note, we did appreciate the high-quality breakfast, the stunning views, and the efficiency of the shuttle service to the train station.
However, the lack of hospitality and basic dining service made our stay far from pleasant. I hope you take this feedback seriously to improve the experience for future international guest

Expected much better

Thank you for taking the time to share your feedback.

We are very sorry to hear that your recent stay did not meet your expectations, especially after so many years of visiting us. We take your comments regarding the changes in the dining experience very seriously. Our team continuously reviews our menus and service to balance quality, variety, and presentation, and your detailed observations are extremely valuable for us.

We regret that the New Year’s Eve dinner and other meal experiences were disappointing for you. Please be assured that your feedback will be carefully reviewed with our culinary and service teams to see where improvements can be made.

We are very sorry to have disappointed you and hope that, despite this experience, you might consider giving us another opportunity in the future.

Owner response

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It is 5 years that we spend one week at this hotel after Christmas and until the first days of the new year.  This year we found many changes unfortunately. The food has completely changed and at dinner there was very little to eat after one day doing sport on the snow. Very poor salads at the buffet, very little portions of food served at the table copying the nouvelle cuisine which is not! In the afternoon there is no more the buffet of cakes but you have to order small pieces  at the bar. But the worst evening was the New year's Eve dinner. There was nothing to eat but small dishes of nothing...many people were going to the kinder corner to eat pommes frittes and Wiener Schnitzel or bread and cheese....Every evening you saw people taking food at the kinder corner at the end of the dinner because still hungry!  The hotel is a 4 star Superior but the cuts of food is really evident! We won't return yo this hotel and we are very sorry after 5 years.

No more...

Thank you so much for your wonderful review!

We are thrilled to hear that you and your group had such an enjoyable stay and that our team, dining, SPA, and New Year’s Eve gala exceeded your expectations. It’s great to know that our staff made your experience seamless and memorable.

We look forward to welcoming you back in the summer for another superb stay!

I can honestly say this was one of the best weeks in a Hotel for our ski holiday.
We were a large group of 12 but the dining room set a very big table for our group so that we could all sit together & the service was impeccable. The food was delicious & we never felt the need to go out into Seefeld for dinner. The New Year's Eve gala dinner was fabulous as well as the entertainment provided. The cleaning staff were so discreet & fast (Our room was almost always done while we were at breakfast). 
The SPA was wonderful, one of the best foot reflexology & massage treatments I have ever experienced. We are very keen return in the summer.

Superb experience, we will be back!

The 4 star superior Natur- & Spa hotel Lärchenhof is located in a very quiet and sunny area with a wonderful view of the village of Seefeld and the surrounding Alps. The hotel is enchantingly furnished in the Tyrolean chalet style and has a soothing spa area, which is equipped with a Finnish sauna, an organic sauna and a steam bath in a modern style, inviting you to relax and unwind. With a completely new offer, our spa '' marVita Natur.alpin '' presents itself with exclusive products from, Dermalogica, Vitalis Dr. Joseph and Jane Iredale. Step into the experienced hands of our trained therapists, let them fall down confidently and relax with individual massages, beauty treatments and body treatments tailored to your personal needs. With its combination of a pleasant atmosphere, individual, personal service and comfortable rooms, excellent cuisine and a fine selection of wines, the Naturhotel Lärchenhof offers you international hospitality with Tyrolean flair. News: We are glad to inform our guests that since July 1st 2017 the construction site at the hotel next to us is finished and there is no further noise to be expected for our guests.

4.3/5

Natur & Spa Hotel Lärchenhof 4 Stars Superior

4.3/5

Seefeld is great for:

Accommodation

Facilities