Parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Vending machine (drinks)

Vending machine (snacks)

Grocery deliveries

Meeting/banquet facilities

Fax/photocopying

24-hour front desk

Express check-in/check-out

Valet parking

Currency exchange

Luggage storage

ATM/cash machine on site

Concierge service

Fitness centre

Spa and wellness centre

Hot tub/Jacuzzi

Outdoor pool

Outdoor pool (all year)

Pool with view

Heated pool

Salt-water pool

Shallow end

Sun loungers or beach chairs

Sun umbrellas

Steam room

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Ski storage

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Non-smoking throughout

Air conditioning

Visual aids: Tactile signs

Key card access

Laundry

Dry cleaning

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Smoke alarms

CCTV in common areas

Fire extinguishers

Sun terrace

Shuttle service (free)

Secured parking

Parking garage

Electric vehicle charging station

Accessible parking

Shuttle service

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

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Pan Pacific Whistler Mountainside

Whistler

British Columbia

Canada

Dear Guest,

Thank you so much for taking the time to share your wonderful feedback with us.

We are delighted to hear that you enjoyed your room service experience and that Harmesh made such a positive impression with their kindness and efficiency. Your kind words will certainly be shared with them, as recognition like this means a great deal to our team.

We truly appreciate your support and look forward to welcoming you back to Pan Pacific Whistler Mountainside for another exceptional stay.

Warm regards,
Pragya Gupta
Guest Experience Manager

Owner response

Such fabulous room service by Harmesh from Pan Pacific Whistler Mountainside! Such a kind lady and very efficient with her service!

5 star Room Service

Dear Valued Guest,

Thank you so much for taking the time to share such a wonderful and detailed review. We’re absolutely delighted to hear that you had a magical stay with us and that you enjoyed the room, the location, the mountain views, and our amenities. It’s especially lovely to know that your family was comfortable and that our team made a positive impression with their friendliness and helpfulness.

We also truly appreciate you mentioning the late-night call. While we’re very sorry for the disturbance, we’re grateful you brought this to our attention and for the understanding you showed toward our staff. Your feedback is invaluable and will help us improve our procedures to ensure this doesn’t happen again in the future.

Thank you again for your kind recommendation. It means a great deal to us, and we would be absolutely thrilled to welcome you and your family back to Whistler one day.

Warm Regards,
Parth Sharma,
Night Manager

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Absolutely gorgeous apartment hotel with one of the best locations in Whistler village. We had a 1bdrm apt with our teenage daughter on the fold out sofa on the ground floor (2nd floor) overlooking the pool, hot tubs and gorgeous mountain.  Our bed was so luxuriously large and soft, the sofa bed was a little hard and firm. The kitchen is fully equipped with everything you need. The staff were all amazingly friendly and helpful - my only one suggestion (and I don’t mean to get the girl in trouble at all as she was prob in a difficult situation) but we had a call to our room at 1:20am to say we had visitors in the lobby who said we were expecting them. It was obviously the wrong room but I believe if they had maybe asked the people who the names were of the people they were looking for - they would have realised it was the wrong room and not rung. It would deft not prevent us from ever returning though as we have had the most magical stay and would highly recommend the hotel and hope to return one day!

Highly recommend - everything was amazing!,,

Deaf Valued Guest, 

Thank you so much for sharing such wonderful feedback! We’re thrilled that your family enjoyed your stay and that the room, facilities, and service met your expectations. It’s fantastic to hear that everyone had a comfortable and memorable ski holiday.

We truly appreciate your kind words and look forward to welcoming you all back on your next visit to Whistler.

Warm regards, 

Maryna Dumych
Guest Experience Manager

Best located hotel in Whistler Village for ski access. Our very tall family of 5 adults had plenty of space in a 2 bedroom, 2 bath room, with fabulous views from the 6th floor. Service was professional but friendly, with any request met within minutes. Room was quiet, comfortable and cosy with ambient fire. Love the free Apres gathering in the afternoons, the outdoor hot tubs, heated pool, gym, onsite laundry facilities and ski locker. Best ski holiday our family has had. We'll definitely be back.

Perfect Whistler Stay

Dear Jerry,

Thank you for sharing your experience! We’re thrilled to hear you enjoyed a fantastic first ski week of the season at Whistler and that Pan Pacific Mountainside continues to be your top choice. It’s great to know everything met your expectations and felt first class. 

We truly appreciate your loyalty and kind words, and we look forward to welcoming you back for another memorable stay. 

Kind regards,
Iryna Luhova
Guest Experience Manager

Skied Whistler for 1 week. .First of the season..Always rated number 1...Stayed at the Pan Pacific Mountainside ,always my pick....Everything 1st class...🎄😎..JERRY...Victoria B.C.

Ski  trip

The staff was unprofessional and did not follow directions regarding credit card payments.
I was blamed for smoking outside on the balcony, even though there was no “No Smoking” sign posted.
The room was very small, and the bed was a fold-down Murphy bed, which made the space feel cramped and uncomfortable.

Overall, this did not meet my expectations, and I hope these issues can be addressed for future guests.

Recent Stay at Pan Pacific Whistler Mountainside

Kyiv

Located 135km (2-3 hours) from Vancouver International Airport and perfectly perched at the base of both Blackcomb and Whistler Gondolas on the Village stroll, Pan Pacific Mountainside is Whistler’s best address. The super easy mountain access and valet ski and bike storage is highly appreciated by our guests, as is our heated outdoor pool and two hot tubs. Choose from 121 well-appointed suites featuring full kitchens, fireplaces, balconies, oversized windows and spectacular valley or mountain views.

4.5/5

Pan Pacific Whistler Mountainside

4.5/5

Whistler is great for:

Accommodation

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