Parking

Free parking

Parking on site

Street parking

Accessible parking

Meeting/banquet facilities

24-hour front desk

Business centre

Laundry

Express check-in/check-out

Fax/photocopying

Luggage storage

ATM/cash machine on site

Private check-in/check-out

Vending machine (drinks)

Vending machine (snacks)

Lockers

Daily housekeeping

Fitness centre

Golf course (within 3 km)

Skiing

Hot tub/Jacuzzi

Indoor pool (all year)

Fitness

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Heating

Non-smoking throughout

Air conditioning

WiFi available in all areas

Internet services

WiFi

Free WiFi

Ski storage

Snack bar

Wheelchair accessible

Toilet with grab rails

Raised toilet

Emergency cord in bathroom

Sun loungers or beach chairs

Swimming pool

Picnic area

24-hour security

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Ramada Golden

Kicking Horse

Honest staff went through the garbage to find an envelope we had left behind with our trip cash in it. They returned it to us.

Honest staff returned cash envelope

This place did not pretend to be something it is not, and I respect that. The price was perfectly representative of the establishment. The room is a bit dated, but it was clean, and that is what matters most.
The thermostat was one of those old slide controls, and it appeared to be more of a suggestion than a control. I slid it around with optimism, but the temperature did its own thing. The shower head is also due for an upgrade, but the shower still worked fine.
On the bright side, the staff were genuinely friendly, the hot tub was actually hot (rare win), and breakfast was great. If you are passing through Golden and want good value, a clean room, and a solid soak, this is a perfectly reasonable stop.

Came for the Price, Stayed for the Hot Tub and Breakfast

Very nice Hotel, great breakfast. There is a fantastic metal horse sculpture at the entrance, made from all manner of scrap parts.

Golden BC

DO NOT STAY HERE. They promised 2pm check in but when I arrived at 4pm, they told me “to drive around town” for 1 hour and come back. No apologies.
I booked through Expedia so my room was already paid. When I checked out, they refused to print me a receipt. When I got home, they fraudulently charged me $600. I had to call at least 5 times and they refused to refund me. Always some excuse like I need to talk to my manager, he’s not here, etc. When I finally got upset, the manager miraculously appeared even though “he already left for the day” comment earlier. The assistant manager - Harmon - said he understood my frustration and would “call Expedia” to see if he could offer compensation. He lied and together with Mila said no compensation. The refund finally happened 2.5 weeks later (should have been immediate). What a joke - poor customer service - fraudulent charges and no apology or compensation for numerous attempts for me to be reimbursed. DO NOT STAY HERE!!!

Lies about check in time, Fraudulent charges

Good hotel in Golden 
No restaurant on site but there are some close by including some fast food
Hot breakfast in the morning
Keurig coffee machine in the room, which I like

3.4/5

Ramada Golden

3.4/5

Kicking Horse is great for:

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