Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Breakfast in the room

Packed lunches

Snack bar

Kid meals

Wine/champagne

Coffee house on site

Sauna

Outdoor pool

Private beach area

Outdoor pool (all year)

Open-air bath

Pool with view

Heated pool

Sun loungers or beach chairs

Sun umbrellas

Fence around pool

Swimming pool

Swimming Pool

Garden

Games room

Sun terrace

Outdoor furniture

Picnic area

Non-smoking rooms

Family rooms

Heating

Non-smoking throughout

Key access

Laundry

Skiing

Billiards

Table tennis

Hiking

Cycling

Ski storage

Ski pass vendor

Ski-to-door access

Beach

Walking tours

Internet services

WiFi

Free WiFi

Children's playground

Entertainment staff

Kids' club

Evening entertainment

Board games/puzzles

Kids' outdoor play equipment

Fax/photocopying

Accessible parking

Smoke alarms

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

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Résidence Sunêlia Les Logis d'Orres

Les Orres

We stayed here as a group of 12 and it was pretty disappointing overall. The apartment itself was fine, nothing special but decent enough, but everything else around it just wasn’t great. There was nowhere to properly store ski equipment which is kind of the bare minimum for a ski trip, so we ended up having to leave our rented skis and boots outside and then got complained at for doing that which made no sense. When we arrived there was no introduction or explanation of anything, we were just handed the keys and left to figure it all out ourselves. There were also basically no supplies provided, no cleaning products at all and only one toilet roll for 12 people which is just ridiculous. We ended up trying to clean the place ourselves with barely anything to use and then one of the staff came in and started shouting at one of our group which was completely unnecessary and pretty uncomfortable. Just felt like there was zero effort or care from management which is a shame because the place itself was alright but the experience definitely wouldn’t make me want to come back.

Poor staff/facilities, decent for sleeping

A group of 12 of us stayed here for a week, choosing to book 2x 6 person apartments, and were happy with the accommodation as a whole.  Throughout the week we enjoyed our skiing in les orres, however we were not informed of anywhere to keep our skis at night so they stayed outside our accommodation. This was all good until the final morning of our checkout, when a woman appeared at our door as we were deep cleaning our apartments, and started shouting at everyone that the place was not clean enough as we were mid cleaning. We brushed, mopped and wiped every surface in the place to the best of our ability (we were not supplied with any cleaning equipment, we had to purchase it ourselves), and as I was the last person to leave the apartment, she screamed in my face that the place was not clean, and she would deduct €98 off our deposit. This made me feel very uncomfortable as I was not expecting such anger from the worker, and I would not return here if I am to be treated like this again.

4.1/5

Résidence Sunêlia Les Logis d'Orres

4.1/5

Les Orres is great for:

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