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About Heidi
Call us: 0117 457 6000
Mon - Fri 08:00 - 20:00 | Sat 10:00 - 16:00 | Sun 11:00 - 15:00
Our Protection Promise
ATOL Protection
5* Customer Service
24 Hour Support
Facilities
Swimming Pool
Sauna
Bar
Free WiFi
Location
Ski lifts / slopes: 8 minute walk
Resort centre: 10 minute walk
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Things to know
Check-in:
Between 15:00 and 23:00
Check-out:
Between 00:00 and 10:00
Important information:
Please inform Hotel Excelsior Bay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.