Parking

Pets allowed

Parking on site

Private parking

Restaurant

Special diet menus (on request)

Kid meals

Wine/champagne

Sauna

Spa and wellness centre

Massage

Indoor pool

Indoor pool (all year)

Heated pool

Spa facilities

Steam room

Spa lounge/relaxation area

Back massage

Neck massage

Foot massage

Head massage

Full body massage

Swimming pool

Swimming Pool

Terrace

Sun terrace

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Wheelchair accessible

Key card access

Skiing

Hiking

Ski storage

Ski school

Walking tours

Bike tours

Internet services

WiFi

Free WiFi

Express check-in/check-out

Concierge service

Invoice provided

Fax/photocopying

Daily housekeeping

Board games/puzzles

Smoke alarms

CCTV outside property

Fire extinguishers

Bicycle rental

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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The Moss - Your unique hideaway

Obergurgl

Tirol

Austrian Alps

Austria

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All you would expect of this standard of hotel including great staff.
Therefore I will only mention the surprises:
Poor ski room with no security.
No tea / coffee in room.
Poor WIFI in public areas.
Too warm internal temperature. Had to constantly have the room door open.

Good, but could be improved.

Leeds, West Yorkshire, England

We booked this as a fairly last minute Easter ski trip and were very pleased with our decision. 

The Hochfirst is a traditional hotel which clearly takes pride in its history. Attention is paid to providing excellent service throughout. 

Our room (Panorama suite) was very well appointed with a lot storage space and quality furnishings. 

The pool/spa was very good, highlights being the outdoor pool (lovely when it snows) and the saunas/steam rooms on the lower floor. 

Food and beverage during our 7 night stay (with 2 young children) was faultless. Our waitress, (Tea? apologies if the spelling is incorrect) is an asset to their team. 

Location: excellent if you/children are enrolled at the Obergurgl ski school as the meeting point is right behind the hotel. 

Room for improvement: 
• There is a kids’ club run by a wonderful lady called Moniker which our children enjoyed however, I would suggest offering extended hours as it closes at 5pm which doesn’t allow for parents to enjoy time for apres-ski. From research, I have found other hotels in the resort which offer these services until later into the evening which I feel is a selling point. 

• The entire hotel was unbearably hot. The only way to cool the room down was to have more or less all windows open throughout our stay. Word of warning: don’t wear thick clothes at dinner - it becomes very uncomfortable quickly. 

• Beware of room service charges. We ordered two Americano coffees to the room (I requested filtered coffee however was firmly advised that filter coffee is only available at breakfast) and what promptly turned up was two small Nespresso coffees and a bill for €25! I naturally thought there had been an error, alas, I was wrong. €7.50 per Nespresso plus a €10 flat rate room service charge. I really don’t believe there to be any way to justify a) €7.50 for Nespresso (terrible) and €10 for delivery to the room - it felt unjustified and frankly, unnecessary.  

• No iron/ironing board provided. If you want an item pressing, you must send it to the laundry team downstairs for a charge. Again, this feels quite unnecessary. 

Despite these points, we had a wonderful stay.

Enjoyable Easter Trip (bar the Nespresso)

I had a fantastic week at the Hochfirst. It couldn't have been better. The welcome I received and tour of the hotel made me feel very great. As I was travelling alone sometimes you can feel a bit awkward but all the staff were highly trained and very friendly. 
My room had a balcony that wasn't facing the slopes (next time) but it was very comfortable and warm, the bed and pillows were super comfortable as you would expect, lots of storage and great shower, plus the nice underfloor heating. 
The service and quality of the food was the best I've ever had in a hotel. It's a foodie's heaven. 
The slopes in Obergurgl are only a few steps away but due to the time of year were a bit slushy in the afternoon getting back so I preferred to take the shuttle to and from the Hochgurgl gondola. I found the slopes there were perfect for me, wide open blues and reds and really quite quiet and obviously very beautiful. 
The drinks in the bar were very good, they make a great Old Fashioned. I also had a fantastic massage in the Spa which was totally amazing. I felt like I hadn't even been skiing for a week after it. The overall spa was superb and I particularly enjoyed lying on the beds in the outside pool with the bubbles on while it was snowing. What joy. 
I also met the owner on the last day and thanked him, he was very friendly. Thanks everyone for all the hard work and I look forward to seeing you again next year.

4.5/5

The Moss - Your unique hideaway

4.5/5

Obergurgl is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities