Parking

Pets allowed

Parking on site

Restaurant

Room service

Grocery deliveries

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Valet parking

Luggage storage

Concierge service

Tennis court

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Mini golf

Beach

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Outdoor pool

Outdoor pool (all year)

Heated pool

Sun loungers or beach chairs

Fence around pool

Spa facilities

Steam room

Spa/wellness packages

Fitness

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Terrace

Outdoor furniture

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Air conditioning

Wheelchair accessible

Toilet with grab rails

Higher level toilet

Lower bathroom sink

Key card access

Laundry

Dry cleaning

Internet services

WiFi

Free WiFi

Safety deposit box

Smoke alarms

Fire extinguishers

Minimarket on site

Board games/puzzles

Parking garage

Electric vehicle charging station

Accessible parking

Bicycle rental

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Contactless check-in/check-out

Cashless payment available

Screens or physical barriers placed between staff and guests in appropriate areas

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Le Westin Tremblant

Tremblant

Mont Tremblant

Quebec

Canada

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We stayed this weekend at the hotel, and left with mixed feelings. On the plus side, the location is ideal and the staff courteous and professional. On the minus side, the hotel is in dire need of a major overhaul. We understand it is ongoing, but it should have happened several years ago. Not only that, but they were several annoying things: only one elevator working, the gents restrooms at the ground floor were in a poor state, etc.

A contrasted experience

Toulouse, Haute-Garonne, Occitanie

Thank you for sharing your detailed feedback! We’re thrilled to hear you enjoyed the spacious King Studio with its kitchen, dining area, living room with a cozy gas fireplace, and the convenience of having a microwave and fridge. It’s great to know the comfortable bed, pillows, and pet-friendly amenities like the dog bed and dishes made your stay more enjoyable. We’re also happy you appreciated the heated pool, hot tub, and our location just steps away from Tremblant village and the slopes—perfect for ski enthusiasts!

Owner response

I stayed in the King studio overlooking the pool area.  The room was spacious, had a kitchen dinning room area and living room with gas fireplace a balcony and a Queen bed.  The room was also equipped with two huge screen television which ran on wifi and very very slow to change channels and limited.  I did not use the balcony as there were no sitting area provided. The views from the room were limited to pool area and hot tub, as trees were hiding the lake .  I was able to use the microwave and fridge as the restaurant only offered room service or dinning from 5:30 to 8:00 pm as was more a gastronomic and expensive dinning.  They also had a small sandwich and some salads at the bar area open from 11:00 am to late.  I did not dine at the hotel because the menu was too elaborate and expensive for my taste.  I ended up ordering from a limited delivery options (3) St Hubert, Mike or Benny which was delivered right to my hotel room door.  Also there was a coffee maker in the room but not very good coffee and not pods, so bring you own coffee machine if you prefer a quality brand.  They did provide a pet bed for my dog and eating dishes which were nice additions.  The restaurant and bar also permit dogs to accompany you.  Unfortunately, the room temperature was too hot and could not be controlled as well as very dry air.  The furnace/ac is also integrated in the bedroom wall and is very very noisy.  The bed was comfortable as well as the pillows but the pool area has loud music that goes on all night long so you cant open the window to get fresh air for the overheated room. The shower has a rainwater head but there is not a lot pf pressure, so if you have long hair it will take a while to rinse and the gel shower soap was empty which is not something you check before hitting the shower. Overall, a nice hotel, a bit overpriced bar drinks and dinning but it as a nice heated pool, hot tub and large room.  Its also steps away from the Tremblant village and slopes. The restaurants in the village were mostly closed at this time of year and most shops. They only have valet option if you want in and out privileges. If your a skier, then this is a hotel very close to slopes but off season its overpriced.

Overpriced off season hotel

Ottawa, Ontario

Titanium Elite status got me an upgrade.  Complimentary cold breakfast was excellent in Leo, the on site restaurant.  Right in the village, the hotel is easy accessible to everything such as restaurants and ski lifts.  Concierge Marjorie was very helpful as were friendly front desk staff.

We will return again.

Thank you very much for taking the time to share your experience with us.

I am pleased to know that you enjoyed the beautiful village, the wonderful selection of restaurants, and our ideal location for skiing and exploring. Your kind words regarding these aspects are truly appreciated.

I would also like to personally thank you for taking the time to speak with me during your stay regarding the unfortunate situation you encountered. I am truly sorry that your experience did not reflect the high standards of care and service we hold ourselves to. Please accept my sincerest apologies for the behavior you described at the front desk and for any additional discomfort this caused during your time with us. It is certainly not the welcoming, attentive atmosphere we strive to provide.

Your comments regarding the room are also well noted, and I appreciate your feedback as we continue working towards enhancing our guest accommodations.

I hope you are recovering well, and I sincerely hope you will consider giving us the opportunity to better serve you in the future. 

Village is beautiful and restaurants are amazing. Hotel is in the perfect location for skiing and exploring the village. 
Rooms were dated. 
I was injured at the hotel and the person at the desk was rude and did not help me- shrugged it off and mocked me. Made me feel uncomfortable the rest of the stay and was rude at checkout. It was not relaxing and my injury got in the way of my trip 
Manager was polite and kind about the situation but the situation continued.

Hotel injury rude staff

Beautiful hotel.  Perfect location.  Very comfortable beds and pillows.  Luxurious oversized comforter.  Great towels and robes.  Full sized kitchen extremely well appointed with everything you need to create a gourmet meal to a cup of tea.  Large dining table.  Our room had a fireplace and private deck.  Convenient ski/snowboard lockers at lower level.  Spa, outdoor pool, and gym.  Bar and restaurant/bar on premises.  Steps to slopes, shops, and dining.  Shuttle bus to resort casino - - yippee!  Our second stay at this property and looking forward to our return.  Bureau and closet good for one or two people.

Great Location.  Lovely Hotel!

Boston, Massachusetts

Reconnect with nature at Le Westin Tremblant. Find peace of mind and invigorate your senses at our Mont Tremblant resort​, located in the heart of the Mont-Tremblant pedestrian village, steps away from ski-lifts and surrounded by gorgeous golf courses. Our proximity to shops, restaurants and activities will make your stay memorable no matter the season. Swim in our heated outdoor pool, work out in our WestinWORKOUT® Fitness Studio, or relax at Amerispa, our on-site spa. Our Mont Tremblant resort hotel offers nearly 4,000 square feet of flexible event spaces that can be adapted to accommodate weddings and corporate retreats. At the end of the day, retire to our guest rooms furnished with signature Westin Heavenly Beds and fireplaces. Le Westin Tremblant is currently undergoing a stunning $18 million transformation, promising a host of new and luxurious amenities. Stay tuned for updates on this extraordinary evolution of our hotel! CITQ Establishment Number: 172034

4.0/5

Le Westin Tremblant

4.0/5

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