Parking

Parking on site

Private parking

24-hour front desk

Express check-in/check-out

Tour desk

Luggage storage

Concierge service

Invoice provided

Golf course (within 3 km)

Skiing

Canoeing

Hiking

Cycling

Bowling

Horse riding

Ski storage

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Air conditioning

Wheelchair accessible

Key card access

Laundry

Dry cleaning

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Shuttle service (additional charge)

Secured parking

Parking garage

Accessible parking

Shuttle service

Shared lounge/TV area

Outdoor fireplace

Steam room

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Peaks Hotel and Suites

Banff

Banff National Park

Canadian Rockies

Alberta

Canada

Hello!

Thank you so much for taking the time to leave us a review.

We are so glad to hear you've enjoyed your time at both Peaks Hotel and Banff Park Lodge! We also thank you for highlighting our amazing staff and beautiful rooms! 

We hope to welcome you back to Banff in the near future.

Warm regards,
Sierra
Guest Services Agent
Peaks Hotel & Suites

Owner response

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Beautiful comfortable room!

Excellent staff

This is for both Peaks and Banff Park Lodge.

Excellent!

Dear Mareesas2022,

Thank you so much for your wonderful review! We’re delighted to hear that you found the hotel clean and cozy and that our location made it easy to explore downtown Banff on foot. Your kind words about our staff truly mean a lot to us—we’ll be sure to share your feedback with the team. We really appreciate the recommendation and hope to welcome you back again soon for another great stay!

Warm Regards,
AnaRosa
Front Desk Agent

Clean and cozy hotel in a location that cannot be beat. The staff were all very kind and helpful. I cannot recommend this hotel enough especially if you want to spend time walking around and exploring downtown Banff

Excellent Banff Getaway

Hi Alex,

Thank you for your wonderful review! We are delighted you enjoyed your stay with us and our hotel met your expectations. We hope to welcome you back again in the future for another great stay.

Warm Regards, 
Katie
Guest service agent
Peaks hotel & suites 

We spent 3 nights here and overall, it was a great experience. Friendly staff, very well maintained facility and the location was perfect. Would recommend this place to anybody who's planning to visit Banff.

Great experience

Irvine, California

Dear Paul and Sharon,

Thank you so much for taking the time to share your wonderful review and for choosing Peaks Hotel & Suites during your stay in Banff. We’re delighted to hear that you enjoyed our location, amenities, and the overall cleanliness and presentation of the hotel.

It’s great to know you found our guest laundry, lounge area, and convenient shuttle access helpful, as well as the option to use amenities at our sister property. Most importantly, I’m thrilled that our team made a positive impression, your kind words about our staff being welcoming and helpful truly mean a lot to us.

We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back to Banff again in the future.

Warm regards,
Serina
Front Office Supervisor
Peaks Hotel & Suites

Excellent location being very close to Banff Avenue and plenty of restaurants however situated just outside the bustle. Very clean and well presented with good amenities including a guest laundry ($8 for wash and dry) and lounge area with tea and coffee.  Although we didn’t utilise, guests can also access amenities at the hotel across the road. A shuttle to Lake Louise Ski Resort and Sunshine Village is located out front. All staff who I spoke to were wonderful, very welcoming and helpful.

Excellent choice for staying in Banff

Brisbane, Brisbane Region, Queensland

Dear Guest, 

Thank you for taking the time to leave a review.
We are glad to hear you enjoyed your stay and appreciated our location and our staff assistance. We will share your words with the team. 

We look forward to having you stay with us again. 

Warm regards,
Val
Front Desk Team

The cleanliness of the is great and the hotel just close the main shopping area, all the staff were friendly and helpful.

I enjoyed the stay at peak hotel

Just a few steps over quaint cobblestone and you’re in the middle of it all, quite literally. Located less than a minute walk from downtown Banff, Peaks Hotel & Suites offers a quiet reprieve from the hustle and bustle of town. Our location at the heart of Banff offers guests contactless check-in, 24-hour front desk, and access to the pool, hot tub and steam room at Banff Park Lodge across the street. Use your phone to access your room, and park your vehicle in underground parking garage (7 ft. clearance). Minutes from the action and a mile from the usual hotel experience, we can’t wait for you to explore our Banff's newest Peak!

4.7/5

Peaks Hotel and Suites

4.7/5

Banff is great for:

Accommodation

Facilities