Parking

Pets allowed

Parking on site

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

Packed lunches

Special diet menus (on request)

Vending machine (drinks)

Kid meals

Kid-friendly buffet

Wine/champagne

Fruits

Coffee house on site

Meeting/banquet facilities

Fax/photocopying

24-hour front desk

Express check-in/check-out

Valet parking

Currency exchange

Tour desk

Luggage storage

ATM/cash machine on site

Concierge service

Private check-in/check-out

Invoice provided

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Indoor pool

Indoor pool (all year)

Heated pool

Beauty Services

Facial treatments

Waxing services

Make up services

Manicure

Pedicure

Body treatments

Body scrub

Body wrap

Spa facilities

Spa lounge/relaxation area

Foot bath

Spa/wellness packages

Back massage

Couples massage

Fitness

Fitness/spa locker rooms

Swimming pool

Swimming Pool

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Squash

Ski storage

Happy hour

Garden

Terrace

Sun terrace

Picnic area

Outdoor fireplace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Non-smoking throughout

Air conditioning

Designated smoking area

Wheelchair accessible

Toilet with grab rails

Pet bowls

Key card access

Laundry

Dry cleaning

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

Fire extinguishers

Parking garage

Electric vehicle charging station

Public transport tickets

Accessible parking

Bicycle rental

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Rimrock Resort Hotel

Banff

Banff National Park

Canadian Rockies

Alberta

Canada

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When we got in our rooms we had a letter on the table saying do not open the curtains because work men are outside
We was only told via email a day before departure that there were building works started, im sure thete we’re more workmen than holiday makers.

Hotel rental

Just came back from a 3 week trip across Canada and can honestly say this was my favourite Hotel. Even workers in other hotels told us they think the Rimrock was the best hotel in Banff. The staff were exceptional going above and beyond. We felt staff and management alike genuinely wanted to please, unlike most hotels accross canada who were more interested in getting a good review from us. The Rimrock is the only hotel i felt i wanted to say thankyou. We had a free shuttle into banff right outside the hotel,so easy to pop into town. Breakfast buffet was 10/10. Would book if you want to eat in Restaurant as got booked up very quickly.  We stayed in the fairmont lake louise for one night which although luxurious and is a beautiful hotel in a stunning setting, was somehow devoid of soul compared to the Rimrock.  This was a once in a lifetime trip  made all the better to this hotel and it's staff.

if you only stay in one hotel in Banff pick the Rimrock

The staff when we checked in were very professional 
Upgraded us which was good ( presumably because of all the work going on) 

It was my husband’s 60 th birthday and I spoke to the reception staff about doing something special which they said they would.   Its classed as a 5 star hotel. It was disappointing to come back from a day out and there was nothing to acknowledge his big birthday 
I spoke to reception the following day and the reply was I requested something and they must have forgotten.    This was very disappointing   You only get one 60th and only one in Banff 
I thought when we checked out they may have done something.  Obviously have too high expectations

Started well, but let down

Thank you for your positive review on Trip Advisor. We hope that you can continue to visit and enjoy the Banff Centre as well. ~ Fairmont Banff Springs 

Owner response

My husband and daughter came with me to this wonderful hotel. Perched high above Banff town it has great views of the mountains from all floors. A 5 minute walk to the Upper Hot Springs Pool. Maybe 7-10 minute walk to the Gondola up to the top of Sulphur Mountain. Service and food first Class. Great indoor swimming pool and sauna/steam. We used it as our base to take in 2 shows at the Banff School of Fine Arts performed by excellent singers and musici9ans from around the world. Hotel provides free shuttle into town or free tickets on public transportation.

A Great Hotel

We look forward to welcoming you back again as well and please do not hesitate to let us know if we can assist you in your planning! ~ Fairmont Banff Springs

A Christmas to remember, filled with that Christmas spirit. Decorations, Christmas cookies, hot chocolate, and Santa himself... everything made our stay simply magical. 

The rooms are big, spacious bathrooms with ample space for your goodies. Beds are comfy, and pillows sleep like a dream, but most importantly, the VIEWS! I will be back if not for that alone. 

Staff members are super friendly and helpful, no task is too much of a hinder. We received private lifts into and out of Banff town which was such a plus. 

Outdoor skating and firepit experience was a blast. We were so sad to leave this beautiful hotel. 

We highly recommend a visit and look forward to seeing you all again this year November.

Christmas wonderland

Salisbury, Wiltshire, England

Carved into the ancient cliffs of Sulphur Mountain, Rimrock Banff, Emblems Collection rises high above the Bow Valley, a vantage point millions of years in the making. Within Banff National Park’s UNESCO wilderness, quiet mountain luxury meets untamed beauty. Every detail refined, every moment immersive. Adventure, wellness, and culture unfold against a backdrop only nature could design. A private enclave between earth and sky, where you leave not just rested but alive, centred, inspired.

4.4/5

Rimrock Resort Hotel

4.4/5

Banff is great for:

Accommodation

Facilities