Parking

Parking on site

Private parking

WiFi available in all areas

Room service

Breakfast in the room

Special diet menus (on request)

Wine/champagne

Coffee house on site

Sauna

Spa facilities

Spa lounge/relaxation area

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Ski storage

Ski school

Ski pass vendor

Terrace

Sun terrace

Outdoor furniture

Non-smoking rooms

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Key card access

Laundry

Internet services

WiFi

Free WiFi

Safety deposit box

Smoke alarms

CCTV in common areas

Fire extinguishers

Luggage storage

Invoice provided

Parking garage

Accessible parking

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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AvenidA Panorama Suites

Kaprun

Firstly Let me point out that I do not enjoy giving a negative review but this one has to be made. We arrived happily in Austria and to the AvenidA Suites which looked just what we were after. I had arranged for an early check in so that we could hit the slopes and explore the area which was approved by the hotel prior to arriving. Upon arrival we were told that there would be an half an hour wait for our room which was fine. We got some pizza and a drink and waited in the restaurant. 

After an hour I asked what was happening and the receptionist got very aggressive, shouting at me saying early check ins weren't available. I explained that I had requested and it was approved and he got more angry and told us to go to the rooms and you can stay in it "uncleaned or not". His words. This made us all feel feel uncomfortable, especially my two children. There was no need for the aggression towards us at all, I was understanding but he was quite nasty about it. It made our stay feel uncomfortable as he was also serving at breakfast. It is a shame as the suites are nice and the area beautiful. 

A polite word with your staff would go a long way. I do not expect to be shouted at and treated like this at any hotel.

Staff ruined a nice trip

⸻

A Special Thank You and Heartfelt Appreciation

I would like to express my sincere thanks and deepest gratitude to the wonderful AvenidA Panorama Suites, to the exceptional Mr. Reinhard, to the entire professional and dedicated team, and to the elegant family behind this outstanding level of hospitality and care.

From the very first moment of our arrival, we felt genuinely welcomed and truly cared for. Every detail was thoughtfully prepared to ensure our comfort and happiness. The level of service we received far exceeded all expectations — truly world-class in every sense. From the impeccable cleanliness, to the attention to the smallest details, to the calm and elegant atmosphere — everything was simply perfect.

A very special thank you to Mr. Reinhard for his kindness, attentiveness, and constant support — you made our stay unforgettable in every way. And to the whole team: your efforts, your smiles, and your wonderful spirit left a lasting impression in our hearts.

This place deserves more than five stars. It’s not just a hotel — it’s a home filled with warmth and soul.

Rating: 🌟🌟🌟🌟🌟🌟 (6 out of 5 stars!)

We are truly grateful, and we’re already looking forward to returning. Thank you for making our stay full of comfort, joy, and beautiful memories.

“AvenidA Panorama Suites – Where Luxury Meets Heartfelt Hospitality

Staying in this hotel was one of the best decisions, the view is breathtaking and all our needs were available in the apartment,The apartment was clean and the cooking utensils were available. We enjoyed our stay there very much . thank you a lot !

4.7/5

AvenidA Panorama Suites

4.7/5

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