Parking

Free parking

Parking on site

Private parking

Restaurant

Snack bar

Special diet menus (on request)

Wine/champagne

Pets allowed

Non-smoking rooms

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

WiFi available in all areas

Room service

Meeting/banquet facilities

Tour desk

Daily housekeeping

Sauna

Fitness centre

Golf course (within 3 km)

Skiing

Games room

Spa and wellness centre

Hiking

Cycling

Hammam

Indoor pool

Indoor pool (all year)

Water sport facilities on site

Kids' club

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Fitness

Terrace

Outdoor pool

Sun terrace

Outdoor pool (all year)

Internet services

WiFi

Free WiFi

Ski storage

Ski school

Indoor play area

Public transport tickets

Rooftop pool

Infinity pool

Pool with view

Heated pool

Sun loungers or beach chairs

Kids' pool

Swimming pool

24-hour security

Key card access

Security alarm

Smoke alarms

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

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Carpe Solem Kaprun Hotel by ALPS RESORTS

Kaprun

After a 2 hour drive from Salzburg, arrived at location and it was beyond expectations. The hotel staff were so helpful and kind. The room itself was large and beautiful. Gives a positive vibes. The view was amazing and sad that we only stayed one night. It is one that we would definitely return and stay at least 2 nights.

Lovely hotel with great views and location

Well when we turned up.at 8pm, it was lovely.   Receptionist (diamond on her lip)  was very lovely and said they had given us an upgrade free.  We went into the apartment and although the bathrooms and beds were very clean,  the rest of the apartment was not, we had black feet after half an hour.  The seating area in kitchen looked like a cat had ripped the seat a thousand times and the sofa was grubby awful to sit on.  Then we started hearing furniture being moved about  this went on constantly until 11pm.  When we looked outside all we saw were Arabic families,  which was fine but all they kept doing was shouting from their apartment to their families in the street outside.   We had moving furniture and banging doors every single night for the 4 nights we stayed there from 5am to 11pm!  Awful place and it ruined our evenings there.  We could not wait to leave, in fact our last morning we left at 6am!  Next door I saw 4 different men going up and down the stairs knocking next door.  Never ever will we stay here again!

4.4/5

Carpe Solem Kaprun Hotel by ALPS RESORTS

4.4/5

Kaprun is great for:

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