Steam room

Outdoor fireplace

Breakfast options

Packed lunches

Snack bar

Room service

Bottle of water

Wine/champagne

Breakfast in the room

Fruits

Restaurant

Special diet menus (on request)

Safety deposit box

CCTV in common areas

CCTV outside property

Smoke alarms

Security alarm

Fire extinguishers

Concierge service

Lockers

24-hour front desk

Private check-in/check-out

Tickets to attractions or shows

Valet parking

Luggage storage

Express check-in/check-out

Currency exchange

Games room

Terrace

Outdoor furniture

Shared lounge/TV area

Shops (on site)

Family rooms

Key card access

Lift

Non-smoking rooms

Pet bowls

Non-smoking throughout

Heating

Pet basket

Bridal suite

Facilities for disabled guests

WiFi

Free WiFi

Newspapers

Internet services

Children television networks

Kids' club

Indoor play area

Business centre

Fax/photocopying

Meeting/banquet facilities

Ironing service

Shoeshine

Laundry

Daily housekeeping

Dry cleaning

Trouser press

Sun terrace

Babysitting/child services

Tour desk

Kid meals

Electric vehicle charging station

Sauna

Spa and wellness centre

Beauty Services

Heated pool

Fitness classes

Fitness centre

Swimming pool

Facial treatments

Solarium

Sun loungers or beach chairs

Spa/wellness packages

Indoor pool (seasonal)

Hammam

Spa lounge/relaxation area

Spa Facilities

Manicure

Massage

Body wrap

Pedicure

Pool/beach towels

Body Treatments

Pool with view

Yoga classes

Fitness

Personal trainer

Fitness/spa locker rooms

Swimming Pool

Body scrub

Ticket service

Live sport events (broadcast)

Indoor pool

Ski equipment hire (on site)

Hiking

Car hire

Airport drop off

Street parking

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Crans Ambassador

Crans-Montana

Canton of Valais

Swiss Alps

Switzerland

Dear Laurent Geneve,

We sincerely thank you for taking the time to share such a wonderful review of your recent stay at the Crans Ambassador.

It is a true delight to read that you enjoyed a remarkable week with us. We are especially pleased that our location exceeded your expectations; we take great pride in offering a seamless experience for our skiing enthusiasts, and we are glad it provided the ideal environment for your holiday.

Our teams strive every day to provide proactive and attentive service, and your recognition is the greatest reward for their efforts. Rest assured that your kind words have been shared with our Restaurant, Concierge & Ski Boutique. They are thrilled to know that their professionalism and dedication contributed to making your stay so memorable.

Delivering the high standards of a five-star property is our passion, and knowing we hit the mark for you is truly gratifying.

We look forward to welcoming you back soon for another exceptional experience in your home at Crans-Montana.

Yours sincerely,

Edvin Glans - Front Office Manager

Owner response

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Fantastic week thanks to very competent professionals with a social mention for restaurant, ski management and concierge teams. Location is above any expectations for skiers.

Exceptional team and exceptional location

Geneva

Dear Mr. Picquenot,

We sincerely thank you for taking the time to share your wonderful feedback. We are delighted to read that you enjoyed a seamless experience with us, from your arrival with our driver to the service in our bar and restaurant.

Your special mention of our staff touches us deeply. Knowing that Oceane’s warm hospitality and the quality of the Espresso Martinis crafted by Brice and Nils contributed to making your stay unforgettable is the greatest reward for us. We constantly strive to provide an ever more personalized and attentive service, and your praise for Elliot, Felix, and Inès further highlights the dedication we aim for.

Rest assured that your testimony has already been shared with the entire team, as it serves as a marvelous source of motivation for all of us. We look forward to the pleasure of welcoming you back for another enchanting getaway at the Crans Ambassador.

Sincerely,

Edvin Glans - Front Office Manager


Thanks to all the team 
We received a wonderful treatment from start till end with the driver, the check in and in every outlet from bar and restaurant. Unforgettable smile from Oceane, and unbelievable espresso martini from Brice and Niels and great service from Elliot, Felix and Inès. Keep up the amazing job and keep up the good vibes 
Thanks to all of you 
David & Naomi 

What a week-end !?!

Dear Guest

Thank you very much for taking the time to whare your impressions following your stay with us at the Crans Ambassador. 
I am very pleased to read that you truly enjoyed your weekend with us and are already planning your next stay. That is the nicest compliment you can make us. 
Your kind words regarding the genuine service and care provided by our team members are the biggest motivation for us. 
We are very happy that we were able to make you feel special and well taken care of. 

We look forward to welcoming you back very soon to the Crans Ambassador. 

Kindest regards
Katja Marshall
General Manager

Just had an amazing weekend at the Crans Ambassador! Everything was flawless - beautiful rooms, great facilities, and spotless throughout. 
And what really made it special was the incredible staff. Every single person we encountered was genuinely warm, helpful, and went above and beyond with authentic kindness. They anticipated our needs and made us feel like VIPs.
The combination of excellent amenities and outstanding service created one of those rare perfect getaway experiences. Already planning our return!

Perfect Weekend, Lovely Location, Perfect Staff

Zurich

Dear Mr Hepworth

Thank you very much for sharing your impressions following your recent stay with us at the Crans Ambassador. 

It's a great pleasure for me to know that you enjoyed your stay with us and appreciated the location of the hotel as well as the care, attention and services provided by the team members. 
Your very positive feedback is highly motivating for all of us, so thank you very much. :-)

We are constantly seeking to improve the quality of welcome and services provided so if you would like to share what we could do better next time, please feel free to do so. I would be delighted. 

We hope to have the pleasure of welcoming you back very soon to the Crans Ambassador. 

Kindest regards
Katja Marshall


An excellent stay at a wonderful location. A very few minor things stopped a full on 5 star rating, but I would say we were at 4.9, but its not possible to show that. The staff were uniformly excellent, with top level care and attention and very genuine service. Could not speak highly enough of teh staff from tiop to bottom. The hotel and location is superb, and I would leap at the chance to stay here again.

Ambassador Hotel - Crans Montana

The Crans Ambassador, Luxury Sport Resort, immerses you in the heart of the Swiss Alps. As soon as you step into the hotel, a 180° view of Europe’s highest, most stunning peaks takes your breath away. The Crans Ambassador is a privileged haven of serenity in a cosy, timeless setting. Combining luxury, friendliness, vibrancy and performance; the hotel welcomes guests in search of wellness year round.

4.5/5

Crans Ambassador

4.5/5

Crans-Montana is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities