Parking

Pets allowed

Parking on site

Private parking

Restaurant

Room service

Breakfast in the room

BBQ facilities

Vending machine (drinks)

Vending machine (snacks)

Kid-friendly buffet

Wine/champagne

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

Valet parking

Currency exchange

Luggage storage

ATM/cash machine on site

Concierge service

Private check-in/check-out

Tennis court

Golf course (within 3 km)

Skiing

Table tennis

Hiking

Cycling

Ski storage

Ski equipment hire on site

Tennis equipment

Sauna

Fitness centre

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Sun loungers or beach chairs

Sun umbrellas

Beauty Services

Facial treatments

Waxing services

Make up services

Manicure

Pedicure

Body treatments

Body scrub

Body wrap

Spa facilities

Steam room

Spa lounge/relaxation area

Spa/wellness packages

Fitness

Yoga classes

Fitness classes

Fitness/spa locker rooms

Garden

Terrace

Games room

Outdoor fireplace

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Air conditioning

Designated smoking area

Pet basket

Pet bowls

Key card access

Babysitting/child services

Board games/puzzles

Indoor play area

Baby safety gates

Laundry

Dry cleaning

Ironing service

Trouser press

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

Smoke alarms

Shuttle service (free)

Secured parking

Electric vehicle charging station

Shuttle service

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

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Four Seasons Resort Whistler

Whistler

British Columbia

Canada

What a great stay. The hotel is what we hoped it would be and the staff made it even better. They are polite, pleasant (nothing’s too much trouble) engaged, helpful and knowledgeable offering insights and local recommendations. We ate breakfast and dinner (on 3 occasions) at the hotel and the food is first class. My personal favourite was the seafood linguine, the cook on the seafood was outstanding! We also enjoyed the spa facilities and had a lovely relaxing couples massage. Thanks to all at the Four Seasons who made this a special stay.

Everything we hoped for and more

Dear Lauren,
Thank you for sharing such a wonderful review. We’re delighted to hear that all the thoughtful touches made your stay so special. It’s wonderful to hear that you enjoyed breakfast, s’mores by the camper, and the Ski Concierge experience. We truly appreciate your kind words about our team and look forward to welcoming you back for another exceptional visit to Whistler.
Warmest regards,
Four Seasons Whistler Team

Owner response

This place is a gem! Five star hotel/service all around!

We flew from Philadelphia to Salt Lake City to Vancouver and then drove two hours to get here…. with a four year old- and it was worth it. 

We were upgraded to a lovely suite with two full bathrooms, fireplace, just massive. This really made our stay special with a little kid- all the space truly helps. 

Breakfast is excellent. There’s s’mores by the outside fire pits, heated towels by the hot tubs, maple candy to make in the lobby, on and on. A great rec room for kids (a huge bonus for us). 

The Ski Concierge really made our trip. A great perk to offer. 

I can’t rave enough about the staff. They made the trip very memorable. Everyone we encountered was on it. There were zero hiccups! We will definitely be back!

Absolutely five star

Hoboken, New Jersey

Dear Bonnie,
Thank you for sharing such a wonderful review. We’re delighted to hear that your first trip to Whistler was memorable and that you enjoyed everything from the ski concierge experience to relaxing by the fireplace in your suite. It’s great to hear our amenities, dining options, and thoughtful touches made your stay special. We truly appreciate your kind words about our team and look forward to welcoming you back for another exceptional visit.
Warmest regards,
Four Seasons Whistler Team

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This is a wonderful place for a ski trip. The slopes are a super easy walk to a ski concierge of Four Seasons ambassadors ready to assist in putting boots on or making hot chocolate! Amazing service there!! Thank you Alyssa and Victor.
This was our first trip to Whistler. Everyone was so nice and our accommodations in the executive suite included two full baths (how awesome is that?), a fabulous balcony and a well thought out layout of room with a family room and fireplace. 
The pool area is welcoming and nicely heated. Jacuzzis could use more water but everything is spotless. The Northern Lights hot chocolate drink with cherry brandy is A MUST!!!!!
The workout facility is well thought out with plenty of equipment. We didn’t use the spa unfortunately. 
Can’t wait to go back!!

Great ski trip even with little snow!

Dear Fiona,
Thank you for taking the time to share such a detailed review. While we’re pleased to know your interactions with our team were warm and professional, we truly regret that your overall experience fell short of the high standards we aim to deliver at Four Seasons.
Your feedback is extremely valuable, and please know we take these concerns very seriously. We’re grateful we had the chance to connect with you during your stay, and if you’d like to share more or discuss further, we welcome you to reach out directly to our Resort Manager at peter.houston@fourseasons.com. Your trust means so much to us, and we hope to have the opportunity to welcome you back for a stay that reflects the exceptional experience you deserve.
Warm regards,
Four Seasons Whistler Team

Every in-person interaction I've had at this property has been incredibly friendly and professional. However, my stay at the Four Seasons did not meet expectations. As a frequent business traveler who has spent more nights in hotels than at home over the years, I'm no stranger to hotel stays. I typically stay at Marriotts—in fact, I had the opportunity for a complimentary suite upgrade at the Westin but chose the Four Seasons instead, primarily because I wanted to experience the luxury many of my friends have spoken highly of and to treat myself for my birthday. Unfortunately, this trip was disappointing. There were several issues, some of which I did bring up to Ioto, the assistant manager.
1. Housekeeping
During check-in, I was told that hotel policy does not allow housekeepers to service rooms while animals are inside. If I wished to receive service, I needed to remove my dog and notify the front desk. The day after I checked in, I did exactly that. Around 11:15 AM, I took my dog to walk around Whistler Village and stopped by the front desk to let them know. I returned at 1:30 PM—the room hadn't been cleaned. I went to the group activity at 2 PM (another issue in itself, see below) and asked them to clean my room while I was out again and they confirmed that they'll clean the room. I came back at 2:45 PM—still not cleaned. I called down, and they finally sent someone immediately. I had to wait in the lobby for half an hour while they cleaned my room around 3 PM.
The overall housekeeping standard was not what I expected. Amenities weren't fully replenished each night (e.g., cotton swabs). Additionally, items weren't placed neatly. From my understanding, Four Seasons has incredibly rigorous housekeeping standards—cups should always be centered on coasters, for example. However, you could tell the housekeeper was rushed to flip the room; attention to detail was missed. This was the first thing that caught my eye when I checked in. It's less surprising that the housekeeper was rushed, but more surprising that the room passed inspection and was flipped from vacant clean to vacant ready.
2. Follow-Through
Again, all my interactions were incredibly pleasant. However, almost every staff member I worked with lacked the empowerment and ownership to see tasks through to completion. There needs to be a process change and a cultural/mentality shift.
After checking in, I went directly to the concierge desk to book activities. I tried to book the steak rub class on the first day, spa on the second, and snowshoe walk on the third. I was told she could book me into the steak rub class and snowshoe walk, but I was waitlisted for the spa. No big deal—I accepted the arrangement verbally (note this for later) and went about my day.
After returning from Whistler Village and noticing my room still wasn't cleaned, I went to the concierge and asked if I could bring my dog to the class. I totally understand if the answer was no since food was present, but I figured I'd ask—I either had to skip the class so my room could get cleaned while I watched my dog, or bring my dog to class while the room was cleaned. The concierge said they weren't sure and would ask. Keep in mind, this was 1:30 PM and class starts at 2 PM. They said they'd call my room and let me know. By 1:50 PM, I hadn't received a call, so I called down. They said the restaurant hadn't gotten back to them yet, but they'd follow up. (Would they have followed up if I hadn't called?) At 1:58 PM, I got a call saying it was okay to bring my dog and I asked again if they'll send housekeeping to my room and received a verbal confirmation.
I went straight to the restaurant and was about to enter when I was stopped at the door. They asked whether my dog was a pet or service animal. I said she's a pet. They said they don't allow dogs. I told them I'd literally just gotten off the phone with the concierge, who said it was allowed. We went back and forth, and they said they couldn't let my dog in but could watch her for me during class. Amazing. I gave them my dog and went to class.
The instructor asked for my name and told me I was waitlisted. I was very confused and, quite frankly, embarrassed. This conversation happened in front of all the other guests, and in that moment, I felt like a Karen who couldn't get a spot in class and was pretending to have one. I stood in the corner texting the Four Seasons number and received a reply: "Allow us a moment to connect with our Concierge team." Uncomfortable with the glances, I walked back to the hostess stand and explained the situation. She asked if I had written confirmation—I didn't. The hostess immediately spoke with the instructor, and I was able to take the class since there were two no-shows.
At 2:19 PM, 10-15 minutes into class, I got a text from the hotel: "Thank you for your patience, Ms. Hill, we can confirm we have signed you up for this activity under Ms. Hill, 1 person." My first thought was, "Gee, thanks, this came in a timely manner" (note the sarcasm). Then I got a text from a number ending in 5355 apologizing about the confusion regarding my dog attending class. Okay. But where was the apology regarding the attendance confusion? None. It also didn't feel like the hotel ever addressed this during the service recovery. This incident felt like it was swept under the rug.
The text also clarified that I had a confirmed guided walk and was waitlisted for the spa scrub class. This is where I felt a bit gaslit. Maybe because I still hadn't received an apology or acknowledgment of the scheduling mishap, but this confirmation felt like a slap in the face—like I was supposed to know I was waitlisted for the steak rub class? There were three opportunities to communicate this: when I signed up the night I checked in, at 1:30 PM when I asked if my dog could attend, or at 1:58 PM when they confirmed my dog could attend. Any of those times would have been appropriate to tell me I was on the waitlist. Yet I get a confirmation text afterward and no apology.
Knowing I was waitlisted for the spa scrub class, I arrived 10 minutes early to the restaurant and told the hostess I knew I was on the waitlist but wanted to wait and see if anyone no-showed. I asked her to please let me know after class started whether it was full so I wouldn't keep waiting. She sat me down on the couch and got me some water. I kept waiting, and nine minutes after the class start time, I finally went up to her and asked if there were any open slots. "Oh yeah, let me go check." Sigh. There were, and I was able to take the class. The miss here was the lack of follow-through on her part.
The night before I checked out, at 5 PM, I requested via text that my husband's snowboard be brought up from the ski concierge. Obviously, I didn't need it immediately—5 PM is still prime check-in time, I understood guest services are busy. However, when I came back from dinner, the crowd in the lobby was gone at 8:45pm I was expecting my snowboard to be in my room - it was not so I followed up. It was brought up 10 minutes later. If I hadn't followed up, I doubt this request would have been completed. Again, another incident of lack of follow-through.
3. Service Recovery
I complained around 4-5 PM on 11/27 about the cleaning and steak rub class confusion. While the staff was understanding and empathetic, a human child's toy was initially offered to my dog as service recovery. I've personally been offered more from Marriott for lesser offenses, so I was shocked. The actual service recovery didn't come until the next day, after I returned to the hotel late at night following dinner. In my opinion, service recovery should be offered the day of the complaint, or at least verbally mentioned that something is in the works. I understand that depending on the level of compensation, higher-level approval may be needed. In this case, while I appreciate there were further service recovery offered, but it should not have taken over 24 hours. This is disastrous from a customer experience standpoint.

This property has incredibly talented and friendly people who are amazing at hospitality. One of the great things I applaud throughout this entire experience is that your staff is incredibly agile in problem solving. This was proven by the hostess’ offer to take care of my dog during the steak rub class and the room getting cleaned while my husband and I were at breakfast the day after. However, it lacks the mechanisms and processes to ensure guest requests are followed through completely and rooms meet the housekeeping standards of a five-star hotel. The failure of the concierge to register me for the steak rub class, the failure of the hostess to follow through on checking for no-shows at the spa rub class, and the failure of guest services to ensure my snowboard was delivered—all of this shows a lack of accountability from your staff to ensure requests are completed. Requests are NOT completed when the front desk forwards them to other departments; they're only completed when the task is actually done. As a guest, when tasks aren't completed, I don't think about the bell staff who didn't deliver my snowboard—I put the fault on whoever read and acknowledged my initial text. At a 5 star resort, I'd expect every staff that the guest had dedicated the request to to follow up with corresponding department to completion. Check every 15 minutes for urgent requests and every 30 minutes on non urgent requests. This should be minimum standard- especially for the four seasons. Write sticky notes of individual requests and stick them to your monitors if you have to, don't rip them off until they've been confirmed to be completed.

Having the most disappointing day of my stay being my birthday is truly unfortunate and I didn’t even think it could happened at a prestigious resort. Although this isn't the most positive feedback you’ll receive but I’m sharing this experience in hopes of providing feedback for areas of improvement. I urge corporate Four Seasons to send auditors to conduct a thorough audit of every aspect of this property to ensure it's operating up to brand standards for guest experience - because if an auditor has had my exact experience and still passed the audit, I don't think the Four Seasons brand should be calling themselves a luxury hotel/resort. Guests pay a premium at the Four Seasons to have a superior experience—remember, if they wanted a mediocre experience, they could stay at any other property in Whistler at a fraction of the cost.

Not The Expected Luxury Experience

Dear Phil,
Thank you for sharing such a detailed review of your summer stay! We’re thrilled to hear you enjoyed the spacious room, dining at Sidecut, and the e-bike rentals! We also appreciate your feedback, and we’ll be sure to review these areas with our team to ensure improvements. Your kind words about our service and the overall experience mean so much to us. We hope to welcome you back for another memorable visit; whether for summer trails or winter slopes!
Warm regards,
Four Seasons Whistler Team

Drove up from Seattle area during the 4th of July weekend, my stay was from July 3rd -> 6th 2025.
Booked the Executive Suite King.
I was surprised Whistler (both the resort and village) wasn't crowded.

Booked with a FSPP, which included Breakfast, valet parking, and resort credit (thanks Sarah!)

Used the credit at Sidcut Steakhouse - which was DELICIOUS.
I ordered the skirt steak and it was fine / nothing special, but my wife's ribeye was incredible. If I return Whistler, even if I don't stay at the FS, I see myself going back to Sidecut.

Breakfast was good -- the hotel was kind enough to offer a one-time complimentary Breakfast tower... which was not as good as dining at breakfast.
Breakfast tower wasn't very fresh and it also wasn't as tasty as regular breakfast.

The room was spacious and comfortable.
Our room had no view.
My only complaint is I wish the toilets were Japanese style (heated seat and bidet please!).
Otherwise a great place to unwind and relax.

I used the complimentary e-bike rental twice. The first time they messed up and didn't save my reservation, but luckily right after they told us this, we found someone canceled. Went to green lake during that ride, got back a little late but there were no issues (although we did start a little late due to the mixup).

Second rental was on our checkout day, Sunday, they said they weren't full on reservations, so we could have it for back-to-back slots.
Did a long ride to Nita Lodge, and stopped at Rainbow Park because it was beautiful there.

Easy to walk from here to the Village.

I wanted to take home the Marshmallow plush, but they were out of stock. When stock came back next week, they did offer to ship it for us at a reasonable price, although that was when we found Marshmallow is just an off-the-shelf plush called "Beary" from "Warm Buddy", just with a FS sweater (to be fair, it is cute).

The $10 CAD to charge my EV any percent is amazing.

The pool and sauna was comfortable, but nothing amazing.
My wife got her nails done and said the quality / service was mediocre.

Service throughout the hotel was generally great and friendly.

As for visiting during early July, there were no issues. Weather was great, zip lining was fun, kayaking the river of golden dreams was easy to do as a couple who has never kayaked before (we did self-guided). Although water is definitely cold.

Riding the e-bikes was the highlight of our Whistler trip. The bike roads are easy to follow and practically empty. And you get amazing views + scenery biking around the area.

We don't actively ride bicycles and had zero issues using the trails or ebikes!

I'd be happy to come back again in the future, although dependent on pricing I'd be curious to try the Fairmont next door.

4.6/5

Four Seasons Resort Whistler

4.6/5

Whistler is great for:

Accommodation

Facilities