Parking

Pets allowed

Parking on site

Private parking

WiFi available in all areas

Restaurant

Grocery deliveries

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

Valet parking

Luggage storage

ATM/cash machine on site

Concierge service

Lockers

Fitness centre

Hot tub/Jacuzzi

Fitness

Yoga classes

Fitness classes

Fitness/spa locker rooms

Golf course (within 3 km)

Fishing

Skiing

Hiking

Cycling

Horse riding

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Terrace

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Non-smoking throughout

Air conditioning

Wheelchair accessible

Pet basket

Pet bowls

Key card access

Babysitting/child services

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

Fire extinguishers

Secured parking

Parking garage

Electric vehicle charging station

Accessible parking

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

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Gravity Haus

Breckenridge

Colorado

United States

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We stayed at gravity Haus and the lobby smelt of sewage. The rooms were old and underwhelming. 

The bellhop didn’t help us with bags even though we tipped and obviously needed help. 

It’s more of a hostel atmosphere than a hotel.

Not good

I don’t normally write reviews, but this hotel was like if Spirit Airlines decided to open a luxury hotel. There was nothing luxurious about it, and they charge you for everything. However, I’ll start with the good before I get into the bad. The room was clean and spacious, the coffee bar downstairs was great, and the location is nice. The good ends there.

The lack of care was obvious from the start. Upon check-in, (granted we were checking in late), I walked into the lobby to check in and was told to wait. No hi, no welcome in, or happy to have you, just wait. Eventually, I stood there so long that the one guy left to go home and someone else showed up. This was for the most part fine aside from the surprise mandatory $45 valet parking charge. Which, upon reading other reviews, it seems like I wasn’t the only one surprised by this. I noticed the hotel commented on other reviews and stated that it was posted on the website. So I went and looked, and the website does say there is a charge, but it’s $40, not the $45 I was charged. When I brought this up I was told the website is out of date.

At this point we made our way to our room, and it was very apparent this was an old hotel with a bad flip. The hallways gave off more murder hotel than trendy high-end luxury, and in each hallway there was a terrible smell machine, clearly meant to mask bad odors, but the only thing it smelled like was a high school locker room filled with a cloud of Axe body spray.

Once in the room it got worse, the towels were all ripped and about as cheap as they come, the paint was peeling, the shower head was falling down, the rug was stained, there was no handle inside the bathroom door, and the AC unit was incredibly loud.
If this were the end of the bad, I would not have written any review, but what happened next was the straw that broke the camel’s back. My wife and I decided to pay to rent bikes from the hotel (not included in the hotel price,) to ride to Frisco for lunch. On our ride to Frisco, about 6 miles from the hotel, the bike chain on one of the bikes broke, and let me be clear, it did not just fall off, it completely broke apart. I figured this would be no big deal, we’ll call the hotel and someone will come get us or swap the bike. Wrong again. We called the hotel and were told to go find the bus and take that back to town. We were nowhere near the bus, so we flagged down some other bikers to see if they had any tools to fix the chain. Unfortunately, no luck. At this point we looked for the bus. Unfortunately the bus only holds a few bikes and was full, so we ended up walking the bikes all the way back to the hotel. Once we got back, I asked the bike shop guy for a refund since we walked the bikes more than we were able to ride them, and he said he’d only give me a refund for the one bike. I argued that the other one was also useless to us since one of us was stuck walking. He then got upset and said he was ready to come bring us another bike, but we wouldn’t answer and hung up on him. In the two conversations we had, he never once offered this, we were told to figure it out or take the bus. I then said I’m not trying to be difficult, but I don’t think we should be charged for the two bikes. To which he replied, and I quote, “You say you’re not trying to be that way, but you are, and I don’t want to deal with you anymore, so I’m just going to refund it.” This really was about as opposite of “4-star hotel” service as it gets. They had an opportunity to take a bad circumstance and turn it into excellent customer service but instead chose to blame me and offer no help. It put a huge damper on my wife’s birthday, and I was made to feel like the bad guy for asking for a refund after walking bikes back 6 miles.

After all our horrible experiences with this hotel, I read reviews online and can only relate to the other negative ones. I also noticed the hotel attempting to gaslight customers in replies to the negative reviews, so I’m anticipating the hotel doing the same to this review. So whatever you do, save your time, money, and sanity and just stay somewhere else.

Don’t Bother

Fredericksburg, Virginia

We were truly impressed with the Gravity Haus!  The design and decor are unique, with dark grey and bright red paint, exposed painted pipes, lots of cozy seating nooks, and a very open feel.  To illustrate:  There's an authentic ski lift updated with upholstered (possibly faux fur?) seating as you enter the lobby. What a statement!   It seems like there's a team of 3 guys who run the place - John, Chase, and Patrick.  All were super friendly and helpful.  Valet parking was convenient.  Our room was fantastic - comfy beds and pillows, sliding wood bathroom door, beautiful wood countertops, black-out shades, and an oversized print of a snow-covered mountain with a snowshoer that we just couldn't take our eyes off of. I like that they had snacks and beverages available in each room - some complimentary and some for purchase. 
Really appreciated!  This place feels like how I imagine Colorado. The location is fabulous - a few steps from bustling Main Street in one direction and a few steps from the trailhead to Burro Trail in the other. I was too busy outdoors to take advantage, but the hotel has hot tubs and a nice fitness center. I can attest that the food and drinks at the hotel restaurant "Cabin Juice" were delicious.  Try the fried zucchini starter!  We spent our final night at the Gravity Haus and wished we had another day there!  Brekenridge landscape is outstanding and the Gravity Haus fits into that scene perfectly.

Hipster Hotel / Prime Location

Cranbury, New Jersey


1. Clean rooms
2. Good location very close to shops/restaurants
3. Good size room
4. Staff friendly and helpful
5. Bar closed quite early 
6. Free granola bars in room
7. Efficient value parking
8. Noisy AC
9. Comfy beds 
10. Reception area nice 

Good hotel close to the town

Lincolnshire, England

I completely understand that hotels have cancellation policies, but this was an unprecedented travel disruption affecting hundreds of thousands of passengers. I reached out to Gravity Haus five separate times through various channels, trying to ask whether I could shift my dates. I didn’t get a single reply—just an automated cancellation email. No attempt to offer flexibility, no response, no explanation.

What made it worse was that they also cancelled nights I could still attend and had already paid for. Not a single proactive message, not even basic communication. I had to fight just to get one night reinstated, and the whole experience was incredibly frustrating.

I've since read other reviews echoing the same thing—this place seems far more focused on securing your money than actually providing any form of customer service. Based on my experience, I definitely wouldn’t recommend staying here.

No Flexibility, No Communication, No Customer Care

Milton Keynes, Buckinghamshire, England

Gravity Haus Breckenridge at the Base of Peak 9 is the adventure destination for the modern adventurer. With 60 curated rooms made for ultimate relaxation, and countless amenities tailored to the modern outdoor enthusiast, Gravity Haus embodies the crafted Colorado experience. Relax in the dry sauna or soaking tubs in our mountain-side Japanese-inspired onsen, swap stories over family-style meals with the whole crew at Cabin Juice, or practice your air awareness on the supertramp. Let Gravity Haus Breck be the place you begin and end your best adventure days.

3.9/5

Gravity Haus

3.9/5

Breckenridge is great for:

Accommodation

Facilities