Parking

Free parking

Parking on site

Private parking

Electric vehicle charging station

Accessible parking

Meeting/banquet facilities

24-hour front desk

Business centre

Laundry

Fax/photocopying

Luggage storage

Vending machine (drinks)

Daily housekeeping

Fitness centre

Hot tub/Jacuzzi

Hot spring bath

Fitness

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Soundproof rooms

Heating

Non-smoking throughout

Air conditioning

Designated smoking area

WiFi available in all areas

Internet services

WiFi

Free WiFi

Snack bar

Fruits

Coffee house on site

Wheelchair accessible

Toilet with grab rails

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Thermometers for guests provided by property

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Invoice provided

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Holiday Inn Express Golden-Kicking Horse by IHG

Kicking Horse

We stopped here on a trip from Calgary to Kamloops, as it’s about halfway.  The hotel lobby and breakfast room have been updated.

The room we were in was not updated. Older tv (not smart, no wireless connection). Older furniture, etc.  BUT, the room was big, the mattress was comfortable and it was very, very quiet.

The price was expensive, considering it’s March and it’s Golden BC (not exactly a tourist destination). I’d look elsewhere for value.

Quiet Room but Pricey

Chose this hotel as a good location on our road trip and have tried to stay in IHG hotels. But this one has really put us off the brand which is a shame as all the others have been excellent!

Hotel is looking very tatty needs a refresher carpets dirty and fraying bedrooms very small compared to the others we stayed in only room for one case. The cupboard space you would expect to put clothes in actually contains fridge and microwave which is useless!!

Breakfast extremely poor. Extremely limited choice compared to the other Expresses we stayed in on top of that some things not working eg pancake machine juice etc. The guy working the breakfast area wasn’t filling up things as they emptied which made the lack of choice even worse! He just didn’t seem to care even when asked if he could replenish items.

Disappointing gives IHG a bad name

Very nice for a Holiday Inn and looked  like a really new hotel.  When we checked in the gentleman at the front desk had excellent recommendations about where to eat in town.  Easy to locate and close to the highway.  Adequate breakfast.  You can save $ by staying in this area versus the other extremely popular touristy locations and it’s not that far of a drive. It helped our itinerary a lot since we were doing the Skybridge activity.

New and modern Holiday Inn

Friendly, helpful front desk staff.  Very good buffet breakfast.  Unfortunately , the probably original carpet is worn, dirty, and tattered.  LVP would be an improvement and an excellent upgrade.  The towels were dingy and frayed.  Need to toss them.  The dust ruffles on the beds are old and ill-fitting.  Toss them too.  Daily cleaning of the rooms was inconsistent and sloppy.

Mediocre

A great hotel in the tradition of Holiday Inn Express. We loved our week here in the corner suite. Wonderful service…they offered us several extra interactions which were all positive. This is a great center to visit the six National Parks.

4.0/5

Holiday Inn Express Golden-Kicking Horse by IHG

4.0/5

Kicking Horse is great for:

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