Parking

Heating

Allergy-free room

Non-smoking throughout

Airport shuttle

Bicycle rental (additional charge)

Airport shuttle (additional charge)

Street parking

Electric vehicle charging station

Laundry

Ironing service

Internet services

WiFi

Free WiFi

Safety deposit box

Tour desk

Ticket service

Luggage storage

Massage

Children's playground

Nightclub/DJ

Kids' club

Evening entertainment

Board games/puzzles

Kids' outdoor play equipment

Mini-market on site

Lift

Family rooms

Lockers

Shared lounge/TV area

Non-smoking rooms

Free parking

On-site parking

Private parking

WiFi available in all areas

Special diet menus (on request)

Kid meals

Kid-friendly buffet

Meeting/banquet facilities

Fax/photocopying

Tennis court

Restaurant

Skiing

Golf course (within 3 km)

Library

Games room

Sun terrace

Garden

Ski school

Terrace

Mini golf

Horse riding

Cycling

Hiking

Ski storage

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Hotel Eden Rock

Bad Gastein

We had a triple room on the 7th floor, which was fantastic. Going half board, the breakfast was very good and our evening meal was in Wildbad restaurant which was over all very disappointing.

Great room, disappointing evening meals

What I liked:
- Good rooms (our room was recently refurbished)
- Very good breakfast with good range of options, including hot items

What I didn't like:
- Cleaners woke us up with loud conversation at 5AM.
- No working Wifi. I asked them to fix it, but they didn't.
- Very noisy location at night

The rooms are lovely, beds are comfortable and the extra toilet in the 2-bedroom suite is a bonus! Location is close to the train station & ski lift. Breakfast is decent with a couple of hot food options.

However, the rooms are very warm. While it was snowing outside, we had to open the balcony doors to let the heat out. We switched off all radiators, including the bathroom towel rod, for the length of our stay. It was still hot at night with the thick duvets. We couldn't risk leaving the balcony doors open at night because of the noise outside..

There is a club right opposite to the hotel which plays loud music until 2-3am. Sound-proofing in the hotel is not great and even with the balcony doors closed, we heard the music, people smoking & chatting outside the club and any cars going up & down.

The worst part of the hotel is the attitude & training of the cleaning staff. We were on a floor which had the cleaning supply room. Every morning from 6:45 am (and 5am on Saturdays), the cleaning staff congregated there & in the corridors, shared instructions, chatted, had a laugh and in turn, woke us up. One morning, we told who we think was the main cleaning lady that they were waking us up and her response was an 'Ok' with a shrug. The noise continued.

Saturday seems to be their check-in/check-out day and some people check out quite early so expect noise due to that too.

Wifi is hit or miss, especially bad when the skiers have returned. We reported it but nothing changed.

4.3/5

Hotel Eden Rock

4.3/5

Bad Gastein is great for:

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