Spa lounge/relaxation area

WiFi available in all areas

Fire extinguishers

Safety deposit box

Smoke alarms

Security alarm

Shuttle service (free)

Ski Shuttle

Shuttle service

On-site coffee house

Wine/champagne

Fruits

Breakfast options

Restaurant

Lockers

Kid meals

Special diet menus (on request)

Chocolate or cookies

WiFi

Internet services

Free WiFi

Daily housekeeping

Lift

Heating

Key card access

Soundproof rooms

Non-smoking rooms

Fax/photocopying

Bottle of water

Newspapers

Non-smoking throughout

Ski storage

Walking tours

Spa Facilities

Sauna

Spa and wellness centre

Hot tub/jacuzzi

Hammam

Steam room

Indoor pool (seasonal)

Pool/beach towels

Fitness centre

Swimming pool

Indoor pool

Heated pool

Massage

Swimming Pool

Guests have the option to reuse towels

Single-use miniature toiletry bottles (including shampoo, conditioner, body wash, moisturiser, hand soap)

Ski school

Ski pass vendor

Ski-to-door access

Ski equipment hire (on site)

Squash

Hiking

No single-use plastics

Golf course (within 3 km)

Babysitting/child services

Skiing

Board games/puzzles

Children television networks

TnrWimdEG_37.jpg

TnrWimdEG_29.jpg

TnrWimdEG_31.jpg

TnrWimdEG_32.jpg

TnrWimdEG_33.jpg

TnrWimdEG_27.jpg

TnrWimdEG_34.jpg

TnrWimdEG_35.jpg

TnrWimdEG_36.jpg

TnrWimdEG_28.jpg

TnrWimdEG_30.jpg

TnrWimdEG_43.jpg

TnrWimdEG_39.jpg

TnrWimdEG_40.jpg

TnrWimdEG_41.jpg

TnrWimdEG_42.jpg

TnrWimdEG_44.jpg

TnrWimdEG_45.jpg

TnrWimdEG_46.jpg

TnrWimdEG_47.jpg

TnrWimdEG_48.jpg

TnrWimdEG_26.jpg

TnrWimdEG_49.jpg

TnrWimdEG_38.jpg

TnrWimdEG_25.jpg

TnrWimdEG_10.jpg

TnrWimdEG_23.jpg

TnrWimdEG_50.jpg

TnrWimdEG_0.jpg

TnrWimdEG_1.jpg

TnrWimdEG_2.jpg

TnrWimdEG_3.jpg

TnrWimdEG_4.jpg

TnrWimdEG_5.jpg

TnrWimdEG_6.jpg

TnrWimdEG_7.jpg

TnrWimdEG_8.jpg

TnrWimdEG_9.jpg

TnrWimdEG_11.jpg

TnrWimdEG_12.jpg

TnrWimdEG_13.jpg

TnrWimdEG_14.jpg

TnrWimdEG_15.jpg

TnrWimdEG_16.jpg

TnrWimdEG_17.jpg

TnrWimdEG_18.jpg

TnrWimdEG_19.jpg

TnrWimdEG_20.jpg

TnrWimdEG_21.jpg

TnrWimdEG_22.jpg

TnrWimdEG_24.jpg

TnrWimdEG_51.jpg

Hotel Le Gentiana

Tignes

Savoie

Auvergne-Rhone-Alpes

France

Great location. Excellent food. Reception was wonderful. The ski room is top-notch. The spa and pool are exactly as they should be—neat, clean, with plenty of fresh towels. Massage was standard (don't expect a professional therapeutic massage; it’s your typical hotel style).
A few points for management to improve:
A 5-star hotel should never forget to clean a guest room. Furthermore, the spa should not be accessible to children; it is inappropriate to be in a steam bath semi-nude with 10–12-year-olds present. Dinner service in the restaurants is poor for a 5-star establishment. The waiters were exceptionally subpar all three nights. In the Italian restaurant, we actually got up and left because the waiter was rude and neither spoke nor understood English.

The service needs some fine-tuning

RATE_VALUE

RATE_ROOM

RATE_LOCATION

RATE_CLEANLINESS

RATE_SERVICE

RATE_SLEEP

We had a fantastic time. The stand out for us was the customer service that was led by JoJo. She was absolutely outstanding. Her attention to making sure every detail of our days was taken care of, was exemplary. She is the reason we would come back to this hotel.

Incredible customer service.

I would strongly suggest against staying at the Hotel Le Diamond Rock. We went with high hopes of a nice Christmas break and unfortunately the hotel was a significant disappointment.

1. Other questions being given key cards to our rooms. 
Another guest was given a key card to our room, and they entered our room whilst we were in. We then complained to the front desk about this and said they would sort but we never heard back. Fortunately we were in but this is clearly a security risk.

2. Poor hygiene in the spa
My partner and I had massages, and during the massage the masseuse was ill and coughing all over me. She then left during the appointment and someone else took over. The next day I had another massage and the same masseuse was there and the same occurred again.

3. Restaurant service.
The restaurant staff are very nice but incompetent. There were multiple instances where we had to go up and get menus ourselves as the staff forgot to bring them over. There were also times where food was forgotten to be delivered when it was ordered. Then when we ordered room service it took almost two hours, and they only brought it when we called multiple more times. 

The benefits of the hotel, is it’s a beautiful building the staff in the ski room are absolutely brilliant. They are attentive, kind and brilliant at their roles. The ski in and ski out experience is great and the boot room is ran very well. Also the shuttle is great.

4.5/5

Hotel Le Gentiana

4.5/5

Tignes is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities