Restaurant

Snack bar

Special diet menus (on request)

Kid-friendly buffet

Coffee house on site

Room service

24-hour front desk

Laundry

Dry cleaning

Ironing service

Car hire

Tour desk

Luggage storage

Lockers

Shared lounge/TV area

Daily housekeeping

Sauna

Fishing

Skiing

Games room

Billiards

Hot tub/Jacuzzi

Horse riding

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Heating

Non-smoking throughout

WiFi available in all areas

Internet services

WiFi

Free WiFi

Ski storage

Ski equipment hire on site

Ski pass vendor

24-hour security

Key card access

Security alarm

Smoke alarms

CCTV in common areas

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

First aid kit available

Cashless payment available

Invoice provided

All plates, cutlery, glasses and other tableware have been sanitized

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Hotel Màgic Pas by Nexta

Pas de la Casa

Encamp Parish

Andorra

Dear Blaze,
Thank you for this review.

It is wonderful that you enjoyed your time at Hotel Magic Pas.

We are thrilled you appreciated our convenient location and the welcoming atmosphere in our bar and dining areas. Our team takes pride in delivering friendly service and creating memorable moments for our guests, especially with live music and magician performances during the week. It is fantastic that you found our culinary offerings to your liking, as we strive to provide a varied and high-quality buffet with international and healthy options.

We hope you were able to take advantage of our ski storage and proximity to the slopes during your stay.

We hope to welcome you back in the future.
Best regards,

Hotel Manager

Owner response

Great location, great friendly staff in the bar and dinning area. Great bar and dining experience. Great food. Nothing to complain about.

Great Hotel

Sitges, Catalonia

Dear Philip, 
Thank you for taking the time to share your review.

We are delighted that you enjoyed the convenient location close to the slopes, the family-friendly atmosphere, our engaging bar with its assortment of games, the ski locker facilities, and the suitability of our hotel for your group's needs. It is wonderful to know that the breakfast and dinner offerings were to your liking and that our staff's courteous service contributed positively to your stay. We pride ourselves on providing a warm and welcoming environment for all our guests, and your comments affirm our efforts.

We hope we will have the opportunity to see you again in the future. 
Best regards,

Hotel Manager

Good hotel, close to the slopes. Very family friendly with a bar that had lots of board games and pool/pinball.
Ski locker accessible via a internal lift 👍
We were a group of 12 adults and the hotel was perfect for what we needed - sleep, quiet beers, restaurant!.
Breakfast and dinner buffet offered the normal range of options, and staff were accommodating and polite.
Spa/sauna etc need booking and are extra but otherwise exactly as expected.

Solid hotel choice close to slopes

Dear Sandy,  
Thank you very much for your kind review.

We are truly thrilled that you had such a wonderful stay at Hotel Magic Pas.

We are overjoyed to hear that you were satisfied with the variety and quality of our culinary offerings and found our chef Martin to be so accommodating to your dietary needs. Our commitment to hospitality shines through the friendliness and helpfulness of our reception team.

Moreover, we are pleased that the dimensions and upkeep of room 809 met your expectations. Despite not having the largest spa facilities, we are glad you found them sufficient for relaxation after a day on the slopes. It's great to know that our proximity to the ski lifts enhanced your experience.

It would be a pleasure to welcome you back. Best wishes,

Hotel Manager

This s a great hotel. Really close to the slopes, food was good, plenty of choice.  Martin the chef was lovely and very accommodating.  We asked for gluten free croissants and it was no trouble at all.  The receptionists were really friendly & helpful.  The spa facilities aren’t the biggest but as you have to book it never got too busy and was great after a day skiing.
We had room 809 which had a good view and was a good size.  The rooms were cleaned every day.
We will definitely be back!

Fantastic Hotel with friendly staff

Lancashire, England

Dear Mr. Kevin,

We are very sorry that your stay at the hotel was not to your liking.
I apologize for all the inconveniences he has encountered, hoping that next time everything will be correct.
In Crystel's logistics, we do not intervene at all, they are the ones who decide how the transfer to the hotel is.
I reiterate my apologies.

Sincerely,

The plus points are location and  cleanliness.
The negatives are as below.
Bar area was always low temperature compared to rest of hotel.
Sitting in restaurant sweating in a tee shirt to then needing a thick jumper in the bar.
Bar was very noisy due to lots of young children on pool table and fusbal.
Tired decor. Big cracked marble floor in lift.
95% of food was not piping hot just above warm.  The exception being the soup which was piping hot.
Terrible choice if you were vegetarian...either pasta or salad.
On the flip side they did not object when they were asked to microwave stone cold cooked tomatoes and just warm scrambled eggs.
Overall its only the location that saved this from a 1* review.
Also Crystal rep was never available and when you arrive you are told to walk up to the hotel and just leave luggage on the pavement  for the bust to load up when they arrive...leaving the opening for anyone to just walk off with your skis or snowboard.

Not a great hotel only saved by proximity to chairlift

Familiar y acogedor, el Hotel Màgic Pas 4* te invita a disfrutar de la nieve del Principado de Andorra en el mejor lugar: ¡a pie de pistas en Pas de la Casa! Rodeado por la estación de esquí de Grandvalira, el hotel se encuentra a tan solo 100 metros del telecabina de acceso a pistas y está a un paso de todo tipo de comercios, restaurantes, bares y discotecas. Dispone de 97 habitaciones, ideales para viajes en familia o con amigos. Además, todas las habitaciones disponen de wifi gratuito. Durante tu visita al Pas de la Casa, quizás quieras probar unas ostras en alguno de los restaurantes cercanos, como Refugi Llac dels Pessons o Perla Negra. Para Hotel Magic Pas tu comodidad y satisfacción son lo primero, y están deseando darte la bienvenida en Pas de la Casa.

3.8/5

Hotel Màgic Pas by Nexta

3.8/5

Pas de la Casa is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities