Parking

Free parking

Parking on site

Private parking

Restaurant

Packed lunches

Snack bar

Special diet menus (on request)

Wine/champagne

Fruits

Meeting/banquet facilities

Fax/photocopying

24-hour front desk

Sauna

Solarium

Terrace

Sun terrace

Shared lounge/TV area

Laundry

Daily housekeeping

Facilities for disabled guests

Family rooms

Lift

Heating

Key card access

Skiing

Hiking

Cycling

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Walking tours

Bike tours

Internet services

WiFi

Free WiFi

Safety deposit box

CCTV outside property

Fire extinguishers

Minimarket on site

Public transport tickets

Bicycle rental

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Hotel Sport

Santa Caterina Valfurva

Our experience at this hotel was very disappointing. The hotel is managed by an elderly couple who were often unfriendly and unaccommodating. During our 20-day stay, the owner argued with us several times simply because we came back late in the evening. The hotel is locked at night with no independent access for guests, which makes it very inconvenient for anyone who wants flexibility. After staying for almost three weeks, we expected more understanding, but instead we felt uncomfortable and unwelcome. We also did not find them helpful when we needed assistance.

Breakfast was another major issue. The cornetti were always reheated and never fresh, and even the bread did not seem fresh. There were sometimes cakes, but they often tasted like they were a couple of days old. The cheese and fruit compotes also did not seem fresh and occasionally had an alcohol-like smell, which was very concerning. Overall, the breakfast quality was far below expectations.

The only positive point is that the rooms are nice and clean. Unfortunately, this was not enough to make up for the overall negative experience.

3.7/5

Hotel Sport

3.7/5

Santa Caterina Valfurva is great for:

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