Parking

Parking on site

Fitness centre

Skiing

Hot tub/Jacuzzi

Non-smoking rooms

Family rooms

Lift

Safety deposit box

Heating

Non-smoking throughout

WiFi available in all areas

Internet services

WiFi

Free WiFi

Outdoor pool

Outdoor furniture

Heated pool

Swimming pool

Smoke alarms

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

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Lost Lake Lodge by Whistler Premier

Whistler

A wonderful place to rest and relax.  Beautiful walking paths and a short walk into the village.  Quiet and serene location made it a perfect place to spend time and see nature surroundings.  Front Desk Reception, Ryan was great with his suggestions.  Overall a very pleasant holiday.

A peaceful retreat

Glad we chose this resort. Woodrow Resort is a great location, has all you would need for a great holiday and the staff were always helpful and friendly. Hope we can return one day soon!

Wonderful Woodrow

We stayed at no.418 at the lodge. The location is great but otherwise the whole experience was meh. The place is not particularly clean or well-looked after. You get the impression that absolutely no-one cares. For example, the boot/ski room was often puddled with water from all the snow, but no-one bothered to wipe the floor overnight, so you just got wet socks when trying to put your ski boots on. There was only one bench for about 60 lockers. I didn't want to go near the jacuzzi based on the general lack of attention to hygiene in the place. The lift stopped working, but no information was given about when it would be back up, etc. The room itself was basic and tired. The amount of 'toiletries' provided was laughable; could each fit into a stick of lip balm. When I messaged Vacasa, the agency, for more. they said that was it. They were very responsive when you were booking, but after that, you were dead to them until checkout time. The bedrooms and bathrooms were poorly lit and we couldn't switch the fan off in one of the bathrooms. On the plus side, there were lots of clean towels in the apartment. In summary, bring everything you need because they won't help you. I would not return here if I came back to Whistler.

Good location but experience was 'meh'.

Pretty sub par. 2nd year we've stayed here and the pool and hot tub have been out for 2 years! Zero care from anyone working here that the facilities don't work. Virtually no staff on site, they balk when you ask for anything. Hell even the wiring plate covers are falling off in our room and they don't care to fix it or don't have anyone to do it.

Expect nothing to be working, and advertised amenities to be broken. Expect your kids sad faces as they just look at an unusable pool out the window during heatwave weeks on your family vacation 

No one here cares about anything

A ghost town, amenities broken, no one cares

DO NOT STAY HERE!!! I would give it negative stats if possible.  Evidently they are remodeling all summer long every day.  The floor in our unit was vibrating it was so loud.  If I had notice of this I never would have booked here.  Every place i have ever stayed where there was remodeling, they let me know beforehand.  The customer service is horrible.  They act as though you are annoying them for asking anything.

4.1/5

Lost Lake Lodge by Whistler Premier

4.1/5

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