Parking

Parking garage

Electric vehicle charging station

Restaurant

Snack bar

Special diet menus (on request)

Kid meals

Wine/champagne

Coffee house on site

Pets allowed

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Safety deposit box

Heating

Non-smoking throughout

WiFi available in all areas

Room service

Meeting/banquet facilities

Airport shuttle

Babysitting/child services

Laundry

Ironing service

Express check-in/check-out

Fax/photocopying

Luggage storage

Concierge service

Shuttle service (free)

Shuttle service (additional charge)

Airport shuttle (additional charge)

Lockers

Daily housekeeping

Pet bowls

Shuttle service

Tennis court

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Temporary art galleries

Walking tours

Bike tours

Terrace

Sun terrace

Outdoor furniture

Internet services

WiFi

Free WiFi

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Board games/puzzles

Wheelchair accessible

Lower bathroom sink

Airport pick up

Airport drop off

24-hour security

Key access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Invoice provided

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PopAlp

Alpe d'Huez

We stayed at PopAlp in La Plagne Centre shortly after it opened, and overall had a really enjoyable stay — with a few things worth knowing before you book.

The positives:
The hotel is in a brilliant location. It’s on the flat, with three main lifts just a couple of minutes away (easy slide/pole/walk), and only a short stroll to the main galleries with restaurants, shops, and a supermarket — really convenient.

Our room (west side of the hotel) was spacious, modern, and comfortable, with plenty of light. The staff were consistently friendly and helpful, which made a big difference throughout the stay.

Breakfast was a solid buffet with good choice, and we really appreciated the takeaway breakfast they prepared for us on departure day as we were leaving early — a thoughtful touch.

The ski room is also well set up: easy to access, open-plan within the shop area, and with boot dryers that worked well. Just note it closes at 6pm, so you’ll need to be organised getting your kit back in time.

Desserts at dinner were a highlight — consistently very good.

Things to be aware of:
The main downside for us was the evening dining. The menu is very limited — typically one meat and one vegetarian option, often quite similar in style — so if one doesn’t appeal, the alternative may not either. While some meals were nice, we unfortunately had very undercooked chicken one evening, which wasn’t ideal.

Another frustration was that the menu wasn’t published in advance, so it felt like we were continually having to ask reception what was being served each evening. This made it difficult to plan, and in the end we chose to eat out 3 nights out of 4 as we preferred more variety and heartier options. If we returned, we’d book B&B rather than half board.

The upstairs restaurant space is also very loud. Even when it wasn’t busy, the acoustics made it quite uncomfortable — some soft furnishings would really help here.

Housekeeping was a little inconsistent. On one day it didn’t happen until around 5pm, which isn’t ideal when most guests are out skiing all day and back by then.

A couple of small suggestions:
The rooms look stylish, but storage isn’t the most practical. A few drawers would make a big difference for smaller items, and some coat hooks near the entrance would be really helpful for damp ski gear — especially as hanger space is limited.

It would also really help to display a weekly menu somewhere visible (for example in the lift), so guests can easily plan ahead. If food waste is a concern, even allowing guests to pre-select meals at breakfast could be a simple solution.

There’s also a paid restaurant downstairs with a slightly better menu. It’s decent for convenience (we had lunch there once), but there are stronger options nearby in town.

Overall:
PopAlp is a modern, well-located hotel with friendly staff and good core facilities. We would stay here again, but would opt for bed & breakfast unless the evening menu becomes more varied and easier to plan around.

Great location - but we would opt for B&B over Half Board

This could be a great hotel but I fear we may have got a very tired, end of season experience

Positives:

Great location
Large rooms
Good breakfast 
Ski shop in hotel

But the negatives outweighed it for us this time. Wait times on service were poor. Twice we had to wait over 25 minutes for drinks on the terrace (which is lovely) after skiing. Two different members of staff told us how tired they were as end of season and had run out of things etc. Nicholas on reception was lovely and the tall man with glasses on evening dinner service was great.

The 1/2 board food was average, a choice of a meat main or vegetarian and breaded chicken or fish with chips or pasta for the kids. 

My daughter was sick twice with a bug and the night staff  on the first occasion were great but the second time I got told to leave the duvet and basically got thrown a duvet and sheet to put on it.

Daily housekeeping was poor, they didn't take cups or glasses away unless asked and I had to ask for the room to be hoovered. 

Oh and wifi is basically non existent!

Again could be great but was lacking for us

Potential to be a good hotel but...

This hotel was great. This is our third time skiing as a family and both times we’ve stayed in a hotel the rooms have been far too small and cramped but not here. The room was perfect with a separate double and a sofa bed in separate rooms giving our 13 year old the privacy she needs at that age. Plenty of space to hang your clothes too. The breakfast was great with good coffee! 

Loved the fact it was ski in/out and the terrace was perfect for a chilled apres drink. We stayed in the last week of the season so unfortunately they’d sold out of some of the drinks and snacks they would normally offer and I get that there no point in ordering in if they’ve run out in the last week!

Every member of staff were a credit to the hotel and were so friendly and helpful.

As long as the prices here don’t go crazy we’ll be back next year and that’s a rarity for me to say that!

Fantastic hotel. We’ll be back next year!

We had a wonderful week in the Pop Alp hotel. The staff were incredible, in particular Nicolas (on front desk) who went above and beyond to help us with various issues including return posting of my daughter’s clothing she accidentally left in a cupboard. The hotel is situated right on the piste which is perfect for ski in and ski out. It is a short walk away from the centre. Hotel rooms are very clean and very new (the hotel was only completed this season). We did not use the à la carte restaurant downstairs because the upper floor restaurant was perfect for our needs. Breakfasts were excellent with a wide range of options including fruits, cereals and cooked food. The bar area was comfortable with a log burner at one end. The hotel has its own ski hireshop which again had incredibly helpful staff. One small thing we did not like was that we had to leave our ski equipment (some of us carry our own) in the shop; there are no ski lockers which means that when the shop closes, at 6 pm, there is no access for storing or adjusting ski equipment (although front desk do have a key to the shop). Snowboards could only be left leaning against a wall in the shop which wasn’t great. Still, this is a minor point and we were very happy overall with our stay and would readily return again.

High recommended!

We booked a late deal at PopAlp , we had the top floor penthouse , 
The apartment and location was fantastic 
We didn't really interact with staff due to us being in and out , but could not fault the hotel and would love to visit again

4.6/5

PopAlp

4.6/5

Alpe d'Huez is great for:

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