Additonal costs:

Tourist tax : £2.93 per person per day. No charge for guests under 18 years old. To be paid at check-in.

Parking

Pets allowed

Parking on site

Private parking

WiFi available in all areas

Restaurant

24-hour front desk

Sauna

Massage

Hammam

Indoor pool

Indoor pool (all year)

Heated pool

Swimming pool

Swimming Pool

Non-smoking rooms

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Laundry

Skiing

Hiking

Ski storage

Ski equipment hire on site

Internet services

WiFi

Free WiFi

Parking garage

Smoke alarms

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

First aid kit available

Contactless check-in/check-out

Cashless payment available

Physical distancing rules followed

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Résidence Prestige Odalys l'Éclose

Alpe d'Huez

L'Alpe d'Huez

Isere

Auvergne-Rhone-Alpes

France

Dear guest, 

Thank you for taking the time to share your feedback. We are pleased to hear that the apartment and parking met your needs. However, we regret the incident regarding the welcome. Quality of service is essential to us, and your comment will be shared with our team in order to improve our services.

We also understand that the arrival process may have caused some difficulties, and we apologize for this. We have taken note of your comments with a view to improving the comfort and overall organization of the residence. Your feedback is valuable and encourages us to continue our efforts to make our guests' stays even more enjoyable. We hope to have the pleasure of welcoming you back and offering you a fully satisfactory experience.

The Odalys Vacances team

Owner response

The actual apartments and facilities are good. We had a 2 bed apartment in Block E, fine for 4 people but if had 6 it would be a squeeze. Parking was great and conveient. 
We found that the reception staff in general were rude and unhelpful. It was absolute chaos on saturday (main check in  day) with people in the corridors with baggage and skies until 7pm. 
The boot room is not heated.
Location is ok - have to walk a few minutes uphill to get the lift and down again at the end of the day. 
In summary accommodation is ok but the organisation of the residence  could be a lot better.

3.4/5

Résidence Prestige Odalys l'Éclose

3.4/5

Alpe d'Huez is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities