Parking

Pets allowed

Free parking

Private parking

Room service

Breakfast in the room

Packed lunches

Grocery deliveries

Terrace

Sun terrace

Outdoor furniture

Non-smoking rooms

Family rooms

Lift

Heating

Non-smoking throughout

Skiing

Hiking

Ski storage

Ski equipment hire on site

Ski pass vendor

Internet services

WiFi

Free WiFi

Express check-in/check-out

Concierge service

Safety deposit box

Car hire

Parking garage

Bicycle rental

Daily housekeeping

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Appartement Fusée - LES CHALETS COVAREL

Val d'Isere

Savoie

Auvergne-Rhone-Alpes

France

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This is a great hotel. Facilities are good, staff are helpful and friendly and the location is excellent. The shuttle bus service to val centre is right outside and is very reliable and fast. And the lift and funicular are 5 minutes walk away. Perfect.

Great hotel

We had a great stay at the Samovar which has an ideal location for access to the lift and funicular.
The food was great at breakfast with lots of continental choice and in the restaurant at night the menu was great and reasonably priced the waiting staff were very pleasant.
The reception staff are very friendly & pleasant and try to be helpful especially Abdul Shania & Tom but the hotel has so many small niggly negative points that let it down,it is so disjointed where you feel like a pest asking for simple things that should be there, Central heating, Towels, Green teabags, Coffee etc.
They need to regrade the rooms as they are not really what they say they are. Additionally from the crystal ski payment i paid an extra 560 euro direct to the hotel for a superior double upgrade  with mountain view & these rooms don't really exist, Apart from the view and balcony the room was  a small twin and had two single beds pushed together, there was no wardrobe just an under stairs hanging space,we had a tiny mezzanine room upstairs but it had no lighting,
The heating wasn't working in the main room, bathroom or mezz for the full week and drying wet ski gear was a problem were they had to take our gear to the laundry to dry. wet towels were just left and dry were not delivered.
We were given a small electric heater which made the room unbelievably hot unbearable and noisy. we were offered another room which was similar but also had heating problems which seems to be a theme across the hotel.
They told the crystal ski rep that our heating was adequate and registering 21 degrees but this was measured during the day when we were out but not during the minus degree's during the night when it was cold.
A partial refund was refused which i thought would have been a good will gesture for the discomfort we endured.
Overall a great stay we would go back which is why think they don't offer any compensations as they know this hotel will always fill.

Slightly disappointing stay but would go back

Normanby, Scunthorpe, Lincolnshire, England

Dear Mr David,

Thank you sharing your reviews with us.

We sincerely express our sincere apologies for the inconvenience you have had for the bedding.

Our Team are delighted to hear that you have really enjoyed the Breakfast and the special service you were provided during your Stay.

We are looking forward to welcome you soon in our hotel.

Abrar from the Reception 



Owner response

Stunning hotel with superb staff. Greated late at night, 11pm with options for food and drink. Cases delivered to our room.

Views over the lower piste and Gondola.

Bedroom was well appointed with very comfy beds. I had asked for a double but was given two singles pushed together, which did present an issue with me falling between the two, much to my partners amusement!

Breakfast was stunning 😍 buffet style with all options covered. To die for hot chocolate!

Evenings we were delighted to have bottles of water and chocolate delivered to the room by the lovely staff. Free of charge!

On leaving early 6am the staff delivered and packed breakfast for our travels.

Will definitely stay again. Thank you

4.3/5

Appartement Fusée - LES CHALETS COVAREL

4.3/5

Val d'Isere is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities