Restaurant

Shops (on site)

Free WiFi

WiFi

Internet services

Ski pass vendor

Ski storage

Skiing

Heating

Soundproof rooms

Family rooms

Ski-to-door access

Hammam

Non-smoking rooms

Packed lunches

Meeting/banquet facilities

Pets allowed

Solarium

Spa and wellness centre

Massage

Hot tub/jacuzzi

Sauna

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Hôtel Arcadien

Les Arcs

Bourg Saint Maurice

Savoie

Auvergne-Rhone-Alpes

France

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I arranged a stay for 24 guests at the Hotel & Spa Arcadien in March 2025. Based on the website photos and the 3-star rating, I felt the Arcadien would meet our needs. However, throughout our stay, I received many complaints about the wear and dated appearance of the guest rooms.   Room 101 in particular had mold which is shown in the photographs.  Had we known this in advance we would have booked other accommodations.  We were pleased with the staff for their helpfulness, friendliness, and courteous service.  Also, as our group arrived by motorcoach, we had to carry our bags 300 meters uphill as the narrow road to the hotel could not support the large vehicle.  I feel the ownership needs to address the condition of the guest rooms so they are equal to what is shown on the hotel website.

Not what our group expected.

Venice, Florida

My daughter and I had a short stay at this old style hotel for some skiing. The room seemed cheap with a nice discount. Booking direct from the hotel was better than other websites. While there we got a second room to enable my daughter to sleep and would have booked single rooms to start with, but the website only seems to allow this if you book 4 people (2 rooms) and then reduce to 1 person per room, though I didn't know this trick when we first booked.

We took the funicular up from Bourg St Maurice rather than take a long ride up from the valley. The journey takes 7 minutes but the walk to the hotel is not short as it is on the other side of Arc 1600. The last part of the walk involves going up some stairs across some snow (next to the ski school meeting place) and then down some stairs. There is a road route but getting to/from the funicular to it also involves stairs. 

Getting to the ski lifts involves going across the snow and up to the lift rather than down the stairs to the shops, so not too far. There is no way to ski out though potential to ski in if there is LOTS of snow.

The hotel is well staffed with some pleasant welcoming young people. They are fairly multilingual so we managed quite well.  Room keys are manual and the ski lockers are just lockers (out in the hallway of the complex). There is nowhere to dry boots so they have to dry in your room or the corridor.

The rooms are not huge but good by French standards and they are kept very clean. The twin beds can be made in to a double but there is not a lot of storage space generally. The bathroom was reasonable with a bath (poor water pressure on the shower) and a sink with an awkwardly placed shelf. Every time I went to wash my face I would hit my head on the shelf. We had a small balcony too and the soap was very nice.

The hotel is arranged over 4 descending floors. Reception at ground level, below that a lounge, below that a bar and below that the restaurant and spa, though the spa is accessed via a spiral staircase in the bar. The top 3 floors are where the rooms are and there is no lift so no idea how they cater for disabled people.

We were half board so we enjoyed the breakfast and 3 course dinners, drinks extra. Breakfast is continental with cereal, breads, cakes, yogurt, cheese and meat. There are boiled eggs which you boil yourself and coffee from a machine. It's all self service.  Dinner on the other hand is chosen from a menu on the board at the start of the meal and brought to the table. There is a choice of 2 options for each course (though we were never asked about allergies so had to spot when there may have been nuts which my daughter is allergic to). The food was very nice and tasty with highlights being the salads and St Marcelline Buns. The profiterole is worth mentioning too as it's huge and singular - nice though.

Overall a pleasant stay but not the greatest value. And the wifi is utter rubbish!

A pleasant hotel with an attempt at mod-cons

Croydon, Greater London, England

I booked this hotel after following its Instagram page for a few months. The À la carte menu was a huge hit as I am not a lover of buffets. The food was exceptional and the staff worked very hard every morning and evening in the restaurant. There is a nice variety at breakfast too.

Rooms are simple but have everything you need. The beds are warm, clean and comfortable. Hot water was aplenty at all times.

Although we didn’t use the spa facilities, we did book massages each day which were wonderful. The spa itself smells beautiful and it is lovely and clean.

The hotel staff are very good at answering emails immediately which is always helpful- not all hotels are like that!

We did, however, struggle to park our car. We stayed at New Year so the slopes were very busy. There must have been hundreds of cars parked along the road to the hotel, but very few spaces. It’s probably not like that all the time, but just worth bearing in mind. 👍

Thank you Hotel Arcadien! 🎿

Wonderful stay close to the slopes

Preston, Lancashire, England

Contemporary, inviting, elegant... the Hôtel & Spa Arcadien is sure to seduce you : two restaurants, lounge bar, spa and all the comfort you would expect from a fully renovated hotel. In the heart of Paradiski with 425 km of runs, the majestic Alps are yours for the taking.

4.2/5

Hôtel Arcadien

4.2/5

Les Arcs is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities