Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Special diet menus (on request)

Vending machine (drinks)

Vending machine (snacks)

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Tour desk

Luggage storage

ATM/cash machine on site

Concierge service

Lockers

Invoice provided

Sauna

Hot tub/Jacuzzi

Steam room

Golf course (within 3 km)

Skiing

Canoeing

Hiking

Cycling

Ski storage

Ski pass vendor

Non-smoking rooms

Facilities for disabled guests

Lift

Heating

Allergy-free room

Non-smoking throughout

Air conditioning

Pet basket

Pet bowls

Key card access

Laundry

Dry cleaning

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

Smoke alarms

CCTV in common areas

Fire extinguishers

Parking garage

Public transport tickets

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Physical distancing in dining areas

Breakfast takeaway containers

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Cashless payment available

Physical distancing rules followed

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Banff Ptarmigan Inn

Banff

Banff National Park

Canadian Rockies

Alberta

Canada

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This busy 3  star "hotel" is okay for the price point. It is well located. But be aware the description of the rooms LIE by omission. 

**All standard rooms face into a dark atrium. There is no privacy, there is no light and there is no view at all.

Booking.com. The description does not state that standard tooms face into the void. This is a very big reason to avoid this place

You can hear all the comings and goings from the echoing atrium and the narrow hallways

The spa/gym/sauna is awful and best avoided at all costs. There is a nice spa place at the accommodation next door.... probably best to avoid this weird place and stay there.

Windowless echoing room with no light

Melbourne, Victoria

Overall, our stay at the Ptarmigan Inn in Banff was pleasant. The location is excellent, and the front desk staff were consistently polite, courteous, and helpful, which created a positive first impression.

However, considering the relatively high price point, we were somewhat surprised to find that certain areas of the hotel appeared a little worn and in need of some attention.

The main disappointment of our visit was the service in the bar. On both occasions we visited, the lady serving was notably rude and unprofessional. Her dismissive attitude made us feel uncomfortable, and we chose to leave during our second visit. This experience also deterred us from dining in the hotel restaurant, as we did not wish to encounter similar treatment.

Banff itself is a beautiful destination, and we thoroughly enjoyed our time in the area. However, due to the issues mentioned above, we can only rate our overall experience at the Ptarmigan Inn as three stars.

Good with some issues.

Benfleet, Essex, England

Fantastic location for exploring Banff and the surrounding area. Friendly staff, room was great nice large comfy bed and super clean. Would definitely recommend.

Fantastic location

Newcastle upon Tyne, Tyne and Wear, England

The hotel is ideally situated for walks around town. The staff are friendly and helpful. The rooms are very dark and we asked for a table lamp for a bit more light and we had a room overlooking the street so plenty of windows . The decor is very dated the carpet is a museum item. except for the bathroom which has had a makeover. There is no storage space so lived out of a case for 3 days . The breakfast is very slow , we waited 40 minutes before the meal arrived and had to put it in a takeaway box as we were on a tour. The hotel needs a general overhaul.

God location , dated decor

Nottingham, Nottinghamshire, England

A really pleasant stay at the Ptarmigan Inn. We stayed for 6 nights as part of a 10 day trip to Canada. The hotel is looking dated in terms of decor and some interesting gaffer tape on the lift doors. However, the hotel and room were clean and the staff were friendly and helpful.

A pleasant stay in Banff

Located on Banff Avenue, one short block from downtown Banff - Indoor hot tubs, sauna, steam and fitness equipment - The Meatball Pizza and Pasta - 134 cozy air conditioned hotel rooms - The Sundance and Atrium function rooms for small to mid-size - meetings/receptions - Complimentary wireless internet access in all guest rooms - Heated underground parkade with free parking (first come basis) - Complimentary Roam Bus passes for the Banff transit system

3.7/5

Banff Ptarmigan Inn

3.7/5

Banff is great for:

Accommodation

Facilities