Smoke alarms

Kids' outdoor play equipment

Board games/puzzles

Babysitting/child services

Packed lunches

Room service

Special diet menus (on request)

Kid-friendly buffet

Indoor play area

Kid meals

Restaurant

Table tennis

Golf course (within 3 km)

Hiking

Mini golf

Tennis court

Ski storage

Children's playground

On-site parking

Pets allowed

Use of cleaning chemicals that are effective against Coronavirus

Guest accommodation is disinfected between stays

Linens, towels and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Shoeshine

Daily housekeeping

Dry cleaning

Laundry

Ironing service

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

Contactless check-in/check-out

Cashless payment available

Business centre

Meeting/banquet facilities

Fax/photocopying

Parking

Ski pass vendor

Ski school

WiFi available in all areas

Aerobics

Lockers

Newspapers

Tour desk

24-hour front desk

Terrace

Games room

Garden

Shared lounge/TV area

Shared stationery such as printed menus, magazines, pens, and paper removed

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Safety deposit box

Security alarm

Fire extinguishers

Skiing

Luggage storage

Non-smoking rooms

Sun terrace

Designated smoking area

Live sport events (broadcast)

Sauna

Fitness centre

Solarium

Hammam

Pool/beach towels

Massage

All plates, cutlery, glasses and other tableware have been sanitized

Spa and wellness centre

Delivered food is securely covered

Food can be delivered to guest accommodation

WiFi

Free WiFi

Internet services

Heating

Family rooms

Physical distancing in dining areas

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Dorint Sporthotel Garmisch-Partenkirchen

Garmisch-Partenkirchen

Upper Bavaria

Bavaria

Germany

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We checked in at 7pm. The porter had left at 5:30 pm. We were assigned to a 3 digit room number beginning with a 2. There were no elevators and we had to drag all our bags thru a tunnel system from the parking garage up 16 flights of stairs. There is no way a person with any mobility issues could have dragged their bags this far. When we asked for porter service for 7am the next morning we were told the porter does not come in until 9am.
Hidden fees included parking and a cash room tax per person.
There are other choices in Garmisch....I would not recommend this hotel.

Pick someplace else!

Boston, Massachusetts

This hotel deserves to be a 5 star, but is hindered owing to simple things that can be fixed (more below). The property sprawls a large estate with trees of all colours made especially beautiful during the time we visited, just before Autumn. There are so many incredible spots for photo taking, but that’s also true of the town.

On to the hotel grounds. There are a lot of up and down slopes even to reach the reception and of course to the various houses where the rooms are. As the  hotel was built decades ago, one has to use stairs in the houses to climb up to their rooms. Luckily we got a ground floor room, but even so, dragging our luggage to the house was a task. One needs to be reasonably fit to do this, and we saw some people struggling and panting. While most people come in their cars and park here (cost EUR 15/day), one can also take a bus from Garmisch Bahnhof, and reach just outside the hotel, but it will still be a good physical exercise to come up to the reception with the luggage.

On the Saturday we checked in, the hotel was full and quite busy. The reception staff did their job but were not that friendly. They just handed over a map pointing to the house we had to go to get to our room. And then it was up to us to figure it out! 

On the positive side, our  room was very large with a foyer, a  double bed, a dining area and a big balcony facing huge trees. I think it may have been renovated a few years ago, as everything worked. I was worried about old carpets having read some of the reviews here, but our room had parquet flooring. Everything was clean and there was a lot of storage space too.  The only staff that was smiling and was pleasant was the housekeeping lady who was from Brazil!

Now here are some things the hotel could easily fix to earn a 5 star rating:
- First, have a golf cart/ buggy to ferry luggage and people on this hilly terrain, especially upon check in and check out. There is one, but I think it is selectively offered, which is super strange. We saw an old couple dragging their own luggage, while another young couple got the buggy ride. 
- Second, have some basic amenities provided in all rooms. A water kettle with coffee/tea sachets is now standard across almost any hotel, not sure why it’s not here. I had to go and wait at the reception for 15 mins to get a heating kettle. Providing some basic snacks, water etc. would also be appreciated. Also, room slippers should be given in the room without being asked for separately. 
- Third, bathroom amenities should include shower and conditioner separately. Not using the same bath gel for shampoo. For a hotel that provides body lotion (a pleasant surprise as I didn’t get this in other hotels in Germany), this can be easily fixed.
- Fourth, have more vegetarian options at breakfast. Even the meat eaters can eat the veggie stuff but the vegetarians are limited to what you offer, which isn’t a lot. Also, during peak hours at breakfast, please have someone escort people to tables, otherwise it is a free for all, especially on busy days.
- Finally, have more guest-friendly staff training. While they certainly do their job, a little smile and warmth will go a long way to make a more pleasant guest experience. 

Overall a really nice hotel property, but some things need to be fixed before the hotel itself can get the 5 star rating that it was built for.

Beautiful property, but hotel needs to do more

Dear guest,
Thank you so much for taking the time to comment. We are very happy that you enjoyed your stay with us.
We´re looking forward to welcome you again soon.
Best regards,
Your Dorint Team

Owner response

Stayed there 3 nights and confirm the usual pluspoints of DORINT group which is their professional service mentality/attitude plus a nice buffet breakfast.
The rooms and the hotel are spacious and functional but not fancy or stylish as everything has the original Charme of the late 80s.
The spa facilities are functional and well maintained and also have the 80s flair.
What I disliked is only their too expensive pricing for parking 15€ and a bottle of mineral water at 7,50€.
To sum it up , I would visit the place again due to suitable value for money (except the water ;-).

Altogether good place to stay

Berlin

The Dorint Sporthotel Garmisch-Partenkirchen at the foot of the Zugspitze is the ideal destination for year-around active vacationing. Not only the hotel itself, but also its spectacular surroundings, offer just the right vacation opportunities in Bavaria to suit everybody's taste. Find nature and tranquility for stressed city-dwellers, the perfect trails and slopes for skiing, and any number of fun recreational activities for the entire family. The Dorint Sporthotel Garmisch-Partenkirchen is particularly suited for families, because with its Alpine chalets the hotel complex resembles an idyllic little mountain village. You will enjoy the atmosphere of true Bavarian hospitality and the special comforts and amenities of a hotel in our spacious studios, apartments and suites. For conference and event guests our hotel is a haven, too, since we provide an environment that makes working a productive pleasure.Come and see for yourself. We look forward to welcoming you!

3.8/5

Dorint Sporthotel Garmisch-Partenkirchen

3.8/5

Garmisch-Partenkirchen is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities