Parking

Parking on site

Private parking

WiFi available in all areas

24-hour front desk

Luggage storage

Concierge service

Invoice provided

Tennis court

Golf course (within 3 km)

Fishing

Skiing

Canoeing

Hiking

Cycling

Horse riding

Mini golf

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Ski-to-door access

Fitness centre

Hot tub/Jacuzzi

Outdoor pool

Outdoor pool (seasonal)

Sun loungers or beach chairs

Swimming Pool

Terrace

Outdoor furniture

Non-smoking rooms

Family rooms

Lift

Heating

Non-smoking throughout

Air conditioning

Key card access

Laundry

Dry cleaning

Internet services

WiFi

Free WiFi

Fax/photocopying

Vending machine (drinks)

Vending machine (snacks)

Kid-friendly buffet

Parking garage

Electric vehicle charging station

Public transport tickets

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Access to health care professionals

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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Ermitage du Lac

Tremblant

Mont Tremblant

Quebec

Canada

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Highway Robbers! Avoid this hotel at all costs, especially the hidden non refundable tax recovery fees. Same experience as any generic roadside motel at 4X the price.

Save your money

Very nice hotel. Rooms were clean and well maintained. Bathroom looked renovated. The bed is ok, but only one type of pillow which does not suite everybody posture. The free breakfast is very basic (bread, jam, cream cheese, juice, ham, fruit salad, boiled eggs, cottage cheese, cheddar cheese, apples and some muffins and croissants) and was the same for both days we were there. The breakfast area has very limited seating capacity and fills up very quickly. The staff at the reception desk is very helpfull and cheerful, however the breakfast room staff looked overwhelmed and could afford to smile a little :)

Good hotel ... free breakfast not worth it!

Montreal, Quebec

We had to cancel our reservation due to a severe flu that affected our whole family. Although the hotel’s policy clearly states that only one night will be charged even in the case of a no-show, we were charged for the full stay—despite canceling in advance via Booking.com as instructed by hotel staff.

I called the hotel multiple times and was told each time that a message would be left for the manager. However, no one ever called back or followed up in any way. I kept calling in hopes of resolving the issue directly, but it felt like my concerns were being ignored. I’m now disputing the charge with my credit card—a frustrating and time-consuming process that could have been avoided if the hotel had simply honored its own cancellation policy and communicated responsibly.

Disappointing Customer Service and Billing Issue

New York

My husband and I went on a Thursday/Friday, and stayed in room 101. He skied while I worked from the hotel room. This got one star for the awesome bathroom. It has a rainfall shower head with a hand-held component, but the controls are a complete guess - literally. Two knobs but they control not only temperature but also where the water comes from - spout? Handheld? Rainfall shower head? Who knows! How do you change the temperature? Keep messing with them! You might get lucky! The room - the living room was TINY - we didn't fully pull out the couch (which has been burned on one arm) but if it would pull out all the way without hitting the fireplace on the wall across from it I'd be shocked. The fireplace glass is filthy and made us wonder when it was last inspected/serviced. The tv, for some bizarre reason, is to the far right of the room in the corner, and it's tiny - maybe a 42"? The worst part was the hot tub. We've stayed at other hotels in Tremblant with jacuzzies outside, and thoroughly enjoyed them - but here, the patio is not heated, there's a slope from the door from the hotel to the jacuzzi, and even though I wore Birkenstocks and a robe, I slipped several times. When I took off my Birks, I slipped and almost fell, but did hurt my back with my less-than-stellar recovery. The jacuzzi has cracks in the bottom, and needs a paint job, but the jets just don't work. You largely get from a very weak flow to an almost-mediocre flow from the jets. This suite is fine if you don't get claustrophobic, but the main living area truly is...squished.

Awkward layout, serious fall hazard at jacuzzi

Nestled in Tremblant between two lakes and surrounded by lush scenery, Ermitage du Lac is an idyllic spot for a couple retreat. Get closer in the upscale atmosphere of chic, contemporary urban design, with lots of room to stretch out and relax. Enjoy your romantic getaway in this clean, serene boutique hotel.

4.0/5

Ermitage du Lac

4.0/5

Tremblant is great for:

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