Parking

Cycling

Ski storage

Ski school

Ski equipment hire (on site)

Ski pass vendor

Ski-to-door access

Garden

Terrace

Games room

Sun terrace

Non-smoking rooms

Family rooms

Bridal suite

Lift

Hiking

Heating

Air conditioning

Airport shuttle

Bicycle rental (additional charge)

Shuttle service (additional charge)

Airport shuttle (additional charge)

Street parking

Babysitting/child services

Kids' club

Laundry

Dry cleaning

Ironing service

Shoeshine

WiFi

Free WiFi

Allergy-free room

Canoeing

Internet services

Fishing

Skiing

Pets allowed

Free parking

On-site parking

WiFi available in all areas

Restaurant

Room service

Breakfast in the room

Packed lunches

Special diet menus (on request)

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Snack bar

Tour desk

Golf course (within 3 km)

Outdoor pool (all year)

Express check-in/check-out

Indoor pool

Hammam

Hot tub/jacuzzi

Massage

Outdoor pool

Solarium

Fitness centre

Ticket service

Sauna

Luggage storage

Spa and wellness centre

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Falkensteiner Hotel & Spa Carinzia

Nassfeld

We returned, as we do every winter, to Falkensteiner Carinzia for a few days of skiing and spa. This time we stayed for five days.

The hotel looked just as beautiful as always, the food was just as good, the spa looked great, and we were lucky with the weather.

On the positive side, we were very happy to see our waiter from last year, Milos, who took great care of us throughout the entire stay — many thanks to him.

The room was, as always, very nice. And this is where we get to the less good parts.

As repeat guests for many years, we have always been offered a complimentary upgrade to a junior suite as a gesture of goodwill. This year, however, the reception experience was not very friendly or accommodating. We were told there were no junior suites available, despite the fact that there were at least five showing as available both on the Falkensteiner website and on other platforms like Booking.

The room we had was perfectly fine — this is not about the room itself, but about the lack of goodwill. That small gesture used to make us feel special, and its absence is what turns this review from a usual 5 into a 4.

Another aspect that slightly affected our stay was the sauna program. Previously, there was a structured program (first with Remo, then Alessandro), but now there is essentially no sauna program at all. You are given some essences and left to manage on your own. If you’re lucky, every now and then — almost like a special event — someone might come to do a proper Aufguss.

For a hotel at the level and pricing of Falkensteiner Carinzia, this is simply not enough and it does impact the overall impression.

Another issue was the hotel parking. The underground parking is paid, which is understandable to a point, but charging 1 euro per hour is, frankly, quite excessive for hotel guests — especially considering that you are, of course, also paying separately for charging an electric vehicle. There is no external charging alternative, which makes this even more frustrating.

That being said, we do hope to return again next winter, as we always have, hoping to see meaningful improvements — because this stay, while still good overall, was somewhat disappointing compared to previous years.

4.2/5

Falkensteiner Hotel & Spa Carinzia

4.2/5

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