Parking

Free parking

Parking on site

Private parking

Restaurant

Room service

Special diet menus (on request)

Wine/champagne

Coffee house on site

Sauna

Fitness centre

Spa and wellness centre

Outdoor pool

Spa facilities

Spa lounge/relaxation area

Fitness

Swimming pool

Swimming Pool

Terrace

Outdoor furniture

Non-smoking rooms

Lift

Heating

Non-smoking throughout

Designated smoking area

Key card access

Laundry

Daily housekeeping

Skiing

Hiking

Cycling

Ski storage

Ski pass vendor

Bike tours

Internet services

WiFi

Free WiFi

Safety deposit box

Smoke alarms

CCTV in common areas

Fire extinguishers

Tour desk

Luggage storage

Electric vehicle charging station

Bicycle rental

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Screens or physical barriers placed between staff and guests in appropriate areas

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GLEMM by AvenidA Superior Hotel & Residences

Hinterglemm

The hotel has a great location for outdoor enthusiasts, very close to cable cars leading to two different hills. The Joker Card is included and can be used twice per day for bikes as well as passengers, however you need to register through an app first.
There is no bike storage or changing room, but there is an outdoor bike wash, and bikes can also be rented directly from the hotel.
The breakfast is excellent, with many options and a great juice maker. However, during the last 20 minutes of breakfast time, items like yogurt or oranges are often missing and not refilled. It can also get crowded at peak hours, and sometimes you may have to wait for a free table.
In contrast, the dinner buffet is quite limited. Only a small salad bar, bread is not always available or refilled, butter is offered only to some tables and we only got it one evening. A selection of cheeses, olives, or sun-dried tomatoes would make a big improvement. The staff are friendly and fast, but there seem to be too few of them for the size of the hotel.
The spa area is pleasant, with an outdoor sauna and nice relaxation spaces, but it could be cleaned more regularly, it seems there is no staff member constantly maintaining it. However, charging 25 € per person to access the spa on the last day feels excessive.
The rooms are very comfortable, with beautiful views and balconies, plus a small kitchen and coffee machine, which is a great bonus.
Overall, this is a nice 4-star hotel, definitely not a 4-star superior. However, the price–performance is reasonable.

4.5/5

GLEMM by AvenidA Superior Hotel & Residences

4.5/5

Hinterglemm is great for:

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