Parking

Heating

Allergy-free room

Non-smoking throughout

Airport shuttle

Bikes available (free)

Secured parking

Breakfast in the room

Special diet menus (on request)

Kid-friendly buffet

Lift

Internet services

Free WiFi

Express check-in/check-out

Safety deposit box

Valet parking

Luggage storage

ATM/cash machine on site

Shoeshine

Baby safety gates

Children television networks

WiFi

Family rooms

Daily housekeeping

Shared lounge/TV area

Non-smoking rooms

Free parking

Private parking

WiFi available in all areas

Sauna

Solarium

Spa and wellness centre

Massage

Golf course (within 3 km)

Fishing

On-site parking

Table tennis

Skiing

Terrace

Garden

Water sport facilities (on site)

Library

Horse riding

Cycling

Hiking

Ski storage

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Haus Mühlbacher

Bad Hofgastein

I booked in this hotel for 5 nights through BOOKING.COM. When i arrived to the hotel they give me a room in the first floor with 4 windows and one balcony door with a very light curtains with no Blackout which make the room hot and a huge amount of light enter the room. .I requested a quite high floor room but they booked me a lower floor room with 4 windows with no curtains. I asked the manager women that i would like to change my room since it is in the first floor but she said we are fully booked and can't change the room. In the second day. I talked the one of the women manager daughters that i would like to check out, she said if you like pay the full amount of the reservation (5nights), I contacted BOOKING.COM and explained that i like to check out and change the hotel, they talked to the hotel, but the hotel refused and insist to pay the rest of 5 days. I return contact BOOKING.COM and explain that i wake up from 06.00 AM in the morning since the light is very strong in the room and i can't sleep till 09.00 PM and i can hear noise from street in front of the hotel. I don t know what's happened , but the manager women come to my room in nervous situation and asked my wife in rude and not decent way that we should pay the amount of two night and leave the hotel in 30 minutes i.e. expelled us. We arranged our baggage and we pay them the two nights and left. As i know and deal with Austrian people, i found them very decent, cool and polite. Breakfast is very poor and limited. Sometimes we can't find enough bread, cheese or juice. Hotel staff is very rude and nervous. Insects enter the room from open window looking for light during night time. No shampoo in the bath room just lux soap No hot water during night. No pads for chairs in the balcony. My son's room was in the back of the hotel with no view and like a person.

“Very sunny rooms, Noise rooms, Insects sleep with you and pinches you, Rude staff, Poor breakfast.”

We stayed there for 2 nights in single bedrooms.
Bedroom was basic but comfortable, very clean, shower was good.
Breakfast was OK. Not fancy or anything.
Location is fine, 10 minutes walk from the ski elevators (you can also take the ski bus which is free of charge).
Staff was very attentive.
Some issues we had: after 21:00 there's nobody at the desk and it's hard to get service if you need it.
They didn't replace the towels which didn't bother me but did bother my friend.
They gave me only a single shampoo sample which did bother me (had to ask for another one the second day...)
All in all it was really OK because we paid a very descent price.

4.5/5

Haus Mühlbacher

4.5/5

Bad Hofgastein is great for:

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