Laundry

Terrace

Shuttle service (free)

Safety deposit box

24-hour front desk

Spa and wellness centre

Sauna

Massage

Internet services

WiFi

Free WiFi

Family rooms

Hot tub/jacuzzi

Heating

Facilities for disabled guests

Restaurant

Ski pass vendor

Skiing

Ski storage

Non-smoking throughout

Non-smoking rooms

Lift

Ski-to-door access

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HG Maribel

Sierra Nevada

Sierra Nevada National Park

Province of Granada

Andalucia

Spain

Dear kukkmaarika,

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the service, comfort, and amenities. It's great to know that the transfer service and minibar also met your expectations. We hope to welcome you back in the future for another wonderful experience!

Best Regards,

Sara & Eduardo.

Management Team.


Owner response

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The hotel is definitely worth five stars. Very good service. The room was clean and comfortable. The breakfast was very rich. The ski room service was very good. Since there was little snow, the free transfer to and from the hotel worked well. Soft drinks were free in the minibar.

Great hotel!

Tartu, Tartu County

Dear Jessica D,

Thank you so much for your fantastic review!

 We're delighted to hear that you and your children had such a wonderful stay with us. It's great to know that you enjoyed our clean facilities, helpful staff, and the convenience of the free shuttle service. We're glad the ski gear rental and lessons worked out well for your family too. We have taken note of your experience regarding dinner times, and for your next visit to Sierra Nevada, we can arrange for your little ones to enjoy dinner at the time you prefer. Additionally, we would like to inform you that we offer a snack menu from the time the Sun Deck terrace closes until dinner service begins, which is often a hit with the younger guests. It’s lovely to hear that the kids enjoyed the pools and the weather was perfect for some outdoor relaxation. 

We look forward to welcoming you back next year!

Best Regards,

Sara & Eduardo.

Management Team.


We went with my 2 children 9 and 10, the hotel was much better than expected. 
Hotel was clean, great amenities, staff very helpful and friendly. Unfortunately there wasn’t enough snow to ski straight to the hotel door however the hotel provided a free shuttle mini bus which was very easy and quick! 
We had wonderful weather so I could sit outside in a t shirt while the kids played in the pools. 

It was very easy to hire the ski gear straight from the hotel, they also provided the children with ski lessons. And sorted the lift passes out for us.

The only thing that was slightly annoying is they don’t serve dinner in the hotel until 8pm, we like to eat quite early with the kids as they are exhausted from skiing all day. However loads of restaurants near by. 

Breakfast was brilliant loads to choose from. 

Great place to take older children to learn how to ski, we will be returning next year!

Brilliant would go again.

Dear rsU4492XC,

Thank you very much for taking the time to share your feedback. We are truly sorry to hear about the unfortunate incident involving your son, and we sincerely apologize for the distress it caused. The safety and well-being of our guests is of the utmost importance to us, and we will immediately review the staircase and its surface to ensure that this issue is addressed and prevented in the future.

We also appreciate you bringing the spa area concerns to our attention. We understand how important it is to have comfortable and convenient amenities, and we will look into adding hooks for towels and bathrobes, as well as ensuring the outdoor whirlpool and pool are properly maintained and available for our guests.

While we’re glad to hear that you enjoyed the quality of the food and the service from our staff, we understand that the overall experience didn’t meet your expectations. We truly value your comments regarding the family room setup and will review it to ensure that we can offer a more practical and comfortable option for families in the future.

Once again, we deeply regret that your stay was affected by these issues. Your feedback is invaluable, and we will use it to make necessary improvements to our facilities and services. We hope to have the opportunity to welcome you back and provide you with a much improved experience.

Best Regards,

Sara & Eduardo.

Management Team.


,

I am writing to provide feedback on our recent stay at your hotel, which, unfortunately, was overshadowed by a few significant issues.

We stayed in a family room, and during our visit, my 19 years old son had a serious fall down the wooden staircase from the upper floor. The stairs were quite slippery due to their smooth surface, especially when wearing ski socks. To make matters worse, the skirting board of the staircase was loose and caused a sharp cut on his hand  , resulting in bleeding and several bruises. This was very distressing, and we strongly recommend you address this issue to avoid similar incidents.

In the spa area, we noticed that there were no hooks to hang towels or bathrobes, leading many guests to place their items on the wooden benches. This caused confusion over whose belongings were whose. Additionally, the absence of comfortable loungers was disappointing. We also discovered that the outdoor whirlpool was closed, and the pool was initially unavailable until a complaint was made.

Although these experiences were unfortunate, we did appreciate the high quality of the food and the excellent service from your staff. However, for a rate of €800 per night for the family room, we expected a higher standard of safety and amenities. Sharing one bathroom/WC with four people and navigating a steep staircase at night adds to the impracticality of the setup.

6/10

Maribel is Sierra Nevada’s newest hedonistic hub for just the right dose of sport and play.

4.6/5

HG Maribel

4.6/5

Sierra Nevada is great for:

Accommodation

Facilities