Non-smoking throughout

Cycling

Golf course (within 3 km)

Darts

Tennis court

Themed dinner nights

Live sport events (broadcast)

Hiking

CCTV outside property

Fire extinguishers

Safety deposit box

CCTV in common areas

Smoke alarms

24-hour security

Security alarm

Billiards

Shoeshine

Daily housekeeping

Ironing service

Dry cleaning

Private check-in/check-out

Valet parking

Newspapers

Concierge service

Express check-in/check-out

Currency exchange

Luggage storage

Tickets to attractions or shows

24-hour front desk

Waxing services

Solarium

Laundry

Ski school

Table tennis

Bowling

WiFi available in all areas

Parking

Pets allowed

Free parking

On-site parking

Private parking

Free WiFi

Internet services

WiFi

Business centre

Fax/photocopying

Meeting/banquet facilities

Gift shop

Shops (on site)

Barber/beauty shop

Garden

Library

Walking tours

Canoeing

Ski equipment hire (on site)

Ski storage

Squash

Fishing

Personal trainer

Ski pass vendor

Skiing

Mini golf

Terrace

Games room

Outdoor furniture

Sun terrace

Aerobics

Spa and wellness centre

Horse riding

Hammam

Babysitting/child services

Nightclub/DJ

Casino

Children television networks

Baby safety gates

Secured parking

Shuttle service

Airport shuttle

Accessible parking

Public transport tickets

Airport pick up

Ski Shuttle

Airport drop off

Electric vehicle charging station

Car hire

Airport shuttle (additional charge)

Shuttle service (additional charge)

VIP room facilities

Key access

Non-smoking rooms

Lift

Heating

Soundproof rooms

Children's playground

Body scrub

Family rooms

Pet bowls

Bicycle rental (additional charge)

Parking garage

Street parking

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Hostellerie du Pas de l'Ours "Relais et Chateaux"

Crans-Montana

Staying at a five star hotel one expects it be be just that. This hotel lacks so much that you would hope for in a five star. There was a warm welcome from the reception staff who showed us around the whole hotel, even to the sister one as some facilities are shared. Our room which overlooked the road, was disappointingly small. Accessing the wardrobe section was very tight for space. Houdini would have felt right at home here! The toilet was separate from the bathroom and the lighting in there was so poor. I complained to reception about this but nothing was done. The bathroom area had no door, just a flimsy curtain. The shower did not have a door either and like the toilet the lighting was awful. We were offered a welcome drink, but as yet some days later we still didn’t get it. 

The breakfast was disappointing. I prefer buffet style, that way you can choose exactly what you want. Here, you order from a menu and I have to say, the portion size was very poor.

Not what was expected.

A must for Crans Montana!  First, one can never go wrong with a Relais & Chateaux property!  Everything is thought through. Daily delicious treats in your room, exceptional housekeeping service, amazing amenities like a spa, sauna, steam room, bistro, 2* Michelin restaurant, and large pool for a hotel that has only 15 rooms!  The food was fantastic, the accommodations had breathtaking views, comfortable bedding and furnishings, the shuttle service was at our beck and call, the dining suggestions, lining up ski equipment and instructors - EVERYTHING was beyond 5*. To top it all off, they were gracious and helpful and truly happy to give us the best stay. Love love loved it!

A Truly Perfect Stay!

We had a wonderful trip to Crans-Montana and to this incredible hotel.  Remy and all the staff there treated us with kindness and were so helpful in making our stay extraordinary.  The place is beautiful, rooms gorgeous and the views from the deck are breathtaking.  If you want a magical experience go and enjoy this incredible hotel and town.  It's worth the effort to get there.

4.8/5

Hostellerie du Pas de l'Ours "Relais et Chateaux"

4.8/5

Crans-Montana is great for:

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