Breakfast options

Guests have the option to reuse towels

WiFi available in all areas

Safety deposit box

Smoke alarms

Fire extinguishers

Mini-market on site

Hiking

Cycling

Skiing

Ski storage

Daily housekeeping

Internet services

Free WiFi

WiFi

Bicycle rental (additional charge)

Fax/photocopying

Luggage storage

Newspapers

Packed lunches

Special diet menus (on request)

Terrace

Garden

Shared lounge/TV area

Library

Non-smoking throughout

Family rooms

Lift

Heating

Key access

Tour desk

Non-smoking rooms

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Hotel Alpina - Zermatt

Zermatt

Canton of Valais

Swiss Alps

Switzerland

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Hotel rooms in Zermatt are super expensive due to high demanding in this popular tourist destination. We prepared the worst, but were happy with the convenient location, friendly check-in and check-out, the clean wooden floor, fully functional bathroom, 25-CHF per person buffet breakfast with the review of Matterhorn!
With the rate they offered, the only thing we would expect to improve is to use a littler thicker bed sheet cover so one won't see the mattress beneath.

Better than expacted

Dear J1591WJdavida,

Thank you for your detailed and honest feedback. We’re happy to hear you appreciated the bright and comfortable room with the balcony, and we value your comments about the door system — we’ll make sure to improve our communication on this point. We look forward to welcoming you again for an even smoother stay.
Team Alpina

Owner response

Stayed at Hotel Alpena two nights but the bookings were made separately and I booked across two different platforms. The first night I booked a solo or single room with bathroom and it wasn’t very good. I needed to book a second night but I could only get a shared bathroom single room… This was slightly more expensive for some reason, but it was so much better than the room w bathroom. The shared bathroom room had a sink it anyway, was clean bright airy and connected to a balcony with a fantastic view. The bed was also comfortable. All of these things I didn’t find in the solo room with bathroom (uncomfortable bed, dingy room, needing renovation)  . Staff were very accommodating and helpful. There was an issue with the door in the modern (shared bathroom) rooms these rooms have a button on the inside of the handle if you press that button in and leave the room it disables the key card or key fob and you will not be able to re-enter. There was no information about this in the room. Even house keeping were unaware when I shared this with them, the next day. So  I locked myself out at 9:15 pm, and this was highly problematic as reception leave at 9 pm! In the end the guy in the room next door kindly let me into his room to enter the shared balcony and then climbed into my room through the window I’d left open! 

I’d stay again… but if booking a single room would only book shared bathroom knowing what I know now.

Solo traveller? Book a shared bathroom room!

Dear 71clintc,

Thank you for your honest feedback. We’re glad you appreciated the location and comfort of the room, and we’ve noted your comments regarding soundproofing and amenities — they help us improve. We hope to have the opportunity to welcome you again for a better experience.
Team Alphubel

Booked this hotel since it was the most affordable room with private bathroom. Small room was okay and bathroom looked fairly new. Bed and comforter are comfortable but pillow so thin it felt nonexistent. No fridge in room and walls paper thin so can hear other guests talking in their rooms and hallway. I even heard guy next room snoring. Reception is in other hotel next door. Location was good though as main tourist street just 2 minutes walk. Would suggest spend a bit more somewhere else because of sound issue.

Affordable But Not Sound Proof

Collingwood, Ontario



Definitely Backpackers style, not suitable for mature travellers with higher expectations.  The following is a list of what we found wrong for us;
- Curtains were totally see through, not suitable for a shared balcony , with other room overlooking all around . Also no curtain at all in the bathroom.
- no fridge, coffee making facilities 
- shower in bath that was about 8-10 inches of a step up from the top of the toilet (too bigger step for wet conditions)
- 1 pillow only with elevation of about 1 inch
- lift only stopped between floors, so had to carry luggage up or down stairs ????
- it's the only hotel I have ever stayed in where there is a warning stuck to the bathroom wall warning you if you get make-up on towels/ face washers you will be charged. ( thought towels/face washers were for washing your face etc.
- bottom sheet was not linen it felt and looked more like a synthetic mattress protector.
- there was machinery stored in a dilapidated shed thing just outside out balcony door. On a first story room.
- no room to put an open suitcase
- floor was uneven so your head felt downhill in bed
-the balcony floor was cement and was broken and chipped (trip hazard)
We were travelling for 6 weeks in total and this was the worse hotel we stayed in by far. I tried to upgrade but was told that was not possible.  I had done my research and was totally surprised by the state of the room. Maybe they have an old part and a newer part? But this room was very disappointing,  to be honest I have stayed in much better cabins in Caravan Parks and paid considerably less. 


Definitely for Backpackers not mature travellers expecting some comforts.

Middle Swan, Swan Valley, Greater Perth, Western Australia

If you’re looking for a family-friendly hotel in Zermatt, look no further than Alpina Hotel.
For those interested in checking out popular landmarks while visiting Zermatt, Alpina Hotel is located a short distance from Mountaineers' Cemetery (0.1 mi) and Matterhorn Museum - Zermatlantis (0.1 mi).
Alpina Hotel features newspaper, baggage storage, and a convenience store. Plus, guests can enjoy free breakfast, which has made this a popular choice among travelers visiting Zermatt.
If you like steakhouses, Alpina Hotel is conveniently located near Chez Max Julen, Steakhouse 'zur alten Muhle', and Chämi-Hitta Bergrestaurant.
Looking to explore? Then look no further than Sunnegga (1.1 mi), which is a popular Zermatt attraction – and it is conveniently located within walking distance of the hotel.
The staff at Alpina Hotel looks forward to serving you during your upcoming visit.


4.4/5

Hotel Alpina - Zermatt

4.4/5

Zermatt is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities