Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Special diet menus (on request)

Kid meals

Fruits

Coffee house on site

Sauna

Spa and wellness centre

Massage

Hot tub/Jacuzzi

Hammam

Spa facilities

Steam room

Spa lounge/relaxation area

Foot bath

Terrace

Games room

Sun terrace

Shared lounge/TV area

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Key access

Airport shuttle

Shuttle service (additional charge)

Airport shuttle (additional charge)

Parking garage

Accessible parking

Shuttle service

Babysitting/child services

Children's playground

Board games/puzzles

Indoor play area

Skiing

Hiking

Cycling

Ski storage

Ski school

Ski pass vendor

Themed dinner nights

Live music/performance

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Express check-in/check-out

Luggage storage

Private check-in/check-out

Safety deposit box

Smoke alarms

CCTV outside property

Fire extinguishers

Fax/photocopying

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Physical distancing in dining areas

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Face masks for guests available

Cashless payment available

Physical distancing rules followed

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Hotel Castel - pure Lebensfreude

Serfaus

We last visited in January 2020 just before the onslaught of COVID 19.  James from our group of six could not make that as he'd damaged his Achilles Tendon playing racketball. 2021 was a no ski zone so we decided to go back to Serfaus in January 2022 to show it to James. That proved not possible and finally we got there on 2 March for 4 nights. We were greeted with great warmth by the family and by Sabine and the facilities and food were, as ever, excellent. We were blessed with cold weather with bright blue skies and great snow so brilliant skiing. An epic holiday!

Another great stay at the Castel!

Six of us stayed here for four nights.  We have skied together each year for over 15 years  in many different Austrian resorts and we felt this was one of the very best.  A wonderful extensive ski area and ski conditions were great. On arrival we were greeted by the charming Sabine  on reception and she told us all about the hotel and arrangements for ski hire and ski passes. Thereafter all of the staff including the Pernkopf family were equally friendly. The facilities including the Wellness/ Sauna area were all excellent and the decor modern. Our rooms and en suite bathrooms were comfortable.  We enjoyed the breakfasts and the hot breakfasts were cooked to order by staff in the servery area. The evening meals were five course and beautifully presented and delicious.
The hotel is five minutes from the Metro which takes you to the ski lifts at one end of the village. However we preferred to do the 10 minute stride to the ski lifts as we could walk in shoes/walking boots as the hotel provides guests with a card enabling you to store boots and skis in the Locker Room at Bacher Sports just near the Bubble Lifts.
Overall the resort has great infrastructure and the hotel is of a high standard in every way. I hope we will return before long!

A real gem of a hotel!

Lovely family run hotel. Big enough to feel relaxed, small enough to feel personal. A must with good food fresh clean rooms comfortable beds ! A little walk through the village to the ski lift is required.

4.4/5

Hotel Castel - pure Lebensfreude

4.4/5

Serfaus is great for:

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