Parking

Pets allowed

Free parking

Parking on site

Private parking

WiFi available in all areas

Restaurant

Room service

Packed lunches

Special diet menus (on request)

Vending machine (drinks)

Vending machine (snacks)

Kid meals

Kid-friendly buffet

Wine/champagne

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

ATM/cash machine on site

Private check-in/check-out

Invoice provided

Tennis court

Skiing

Billiards

Table tennis

Hiking

Cycling

Ski storage

Ski school

Ski equipment hire on site

Ski pass vendor

Water park

Temporary art galleries

Pub crawls

Themed dinner nights

Live music/performance

Live sport events (broadcast)

Sauna

Spa and wellness centre

Hot tub/Jacuzzi

Garden

Terrace

Games room

Sun terrace

Shared lounge/TV area

Outdoor furniture

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Soundproof rooms

Heating

Non-smoking throughout

Designated smoking area

Key card access

Babysitting/child services

Children's playground

Entertainment staff

Kids' club

Indoor play area

Kids' outdoor play equipment

Laundry

Ironing service

Daily housekeeping

Internet services

WiFi

Free WiFi

Safety deposit box

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Minimarket on site

Electric vehicle charging station

Accessible parking

Bicycle rental

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Breakfast takeaway containers

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Thermometers for guests provided by property

Face masks for guests available

Cashless payment available

Physical distancing rules followed

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Hotel CROCUS

Štrbské Pleso

good food
great and friendly service
good management
clean rooms 

cannot say anything negative

have been there with kids. all special wishes etc etc were no problem

its not high class but definitely worth every penny spent

can definitely recommend 

I'm a chef so this review is a bit pedantic) all the food that we tried in Slovakia was pretty bad, that's not taking into account soo many food regulation and handling mistakes which I could simply see in the dining area. The service here is beyond poor, so don't expect to be treated like a paying customer. But if you want to eat some dishes with European flavours come here and eat some 'cheap' steaks))))

Not bad.....

We have been staying there for a 1 night and overall we had a bad experience for money we have paid. 2 positives were size of the room and view and location but the rest wasn't good at all. started on reception, then broken hairdryer ( 11 phone calls and no one picked the phone , so my boyfriend went down and there was a massive queue so we understood that they are really busy so that's why they are not picking the phone, which is understandable, in the end They sent me hairdryer into the room which only had a cold air ( i know how to use a different hairdryers :) ) , we wanted to use the sauna and spa but we were told is too busy so we had to go to the neighbor hotel  and we spent another 30 euro there so that made us to pay almost 150e all together :(  In the morning we went to get a breakfast and I couldn't believe that the rolls and typical czech/slovak pastry ( I am originally from czech republic ) was dry, old and just not nice, wanted to show to my irish boyfriend nice czech slovak cousine but couldn't as everything was cold or old and we just went to have a breakfast to FURKOTKA which is amazing place just a few metres from the hotel, Highly recommending this place for food, atmosphere and personal :)
wifi wasn't working either there
ALso we have booked the massage there and receptions made a mistake and booked us half an hour earlier and then she was a little rude, we were 100% sure about the time as we asked twice, then the massage guy (which was amazing) told us that's typical in this hotel 
We will never go back to this hotel but if you are there don't miss Furkotka ;)

disappointed

This hotel is well situated in the Tatras. Close to restaurants, the tram, and grocery. Stayed in a 1 brm apartment room with pullout sofa and double bed. No AC which would have been okay with window open but keeping window open meant listening to the noise outside all night in the parking lot below. Very dry air. Beds are very hard and more pillows are needed. Shower has no curtain and makes showering without splashing entire bathroom a challenge. Otherwise the concept of kitchenette was good. And size is pretty big for the 1brm. Breakfast is included but did not try. 

3.6/5

Hotel CROCUS

3.6/5

Štrbské Pleso is great for:

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