Games room

Entertainment staff

Ironing service

Laundry

Dry cleaning

Daily housekeeping

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against Coronavirus

Guest accommodation is disinfected between stays

Linens, towels and laundry washed in accordance with local authority guidelines

Property is cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Gift shop

Barber/beauty shop

Shops (on site)

Process in place to check health of guests

Babysitting/child services

Kids' club

Board games/puzzles

Children's playground

WiFi available in all areas

Parking

Safety deposit box

24-hour front desk

Luggage storage

Tour desk

Currency exchange

Shared stationery such as printed menus, magazines, pens, and paper removed

Concierge service

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Free WiFi

WiFi

Internet services

Shuttle service (additional charge)

Car hire

Valet parking

Staff follow all safety protocols as directed by local authorities

Physical distancing in dining areas

Ski-to-door access

Snack bar

Vending machine (drinks)

Room service

Kid-friendly buffet

Pool/beach towels

Hammam

Restaurant

Hot tub/jacuzzi

Massage

Sauna

Meeting/banquet facilities

Fax/photocopying

Business centre

Shared lounge/TV area

First aid kit available

Spa and wellness centre

Breakfast in the room

Fitness centre

Mobile app for room service

Vending machine (snacks)

Ski storage

Ski equipment hire (on site)

Ski school

Ski pass vendor

Skiing

Lift

Non-smoking throughout

Billiards

Heating

Family rooms

Non-smoking rooms

Contactless check-in/check-out

Screens or physical barriers placed between staff and guests in appropriate areas

Cashless payment available

Bridal suite

Physical distancing rules followed

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Melia Sierra Nevada

Sierra Nevada

Sierra Nevada National Park

Province of Granada

Andalucia

Spain

Dear Guest,

Thank you for sharing your feedback. We are glad to hear that you enjoyed our location, buffet, and spa during your stay.

We regret to learn about your concerns regarding your loyalty experience and appreciate your comments, which help us continue improving our services.

Kind regards,
Guest Experience Team – Meliá Sierra Nevada

Owner response

We have stayed here a few times and the location is amazing as well as the buffet. The Spa is lovely and warm and nice looking out into the snow -9. 

We have been with Melia for over 20 years but they don't care so won't be using them in future as shared so Rui will be getting our business from now.

Great location and food Shame they don't care

Gibraltar

The Meliá Sierra Nevada Hotel was the first 4-star hotel opened in Sierra Nevada and since then has been the flagship hotel for the ski resort. Its warm and traditional mountain-style decoration using wood, stone and warm colours and its excellent location at the foot of the slopes, just 100m from the main ski lifts and surrounded by all the stores and leisure facilities, have led to numerous personalities from the worlds of politics, nobility, cinema, music and sports to choose it for their ski breaks. You would be really impressed by some of the names in our Signature Register! The third floor of the hotel is home to YHI Wellness, one of our signature services and where you can enjoy free unlimited access during your stay at the hotel (Mandatory use of caps and flip flops, not included). Visit YHI Wellness and take a relaxing bath while admiring the amazing sunset over the Sierra Nevada mountains. Pets not allowed.

4.2/5

Melia Sierra Nevada

4.2/5

Sierra Nevada is great for:

The snow is forecast to be

Excellent

for the next week

Accommodation

Facilities