The kitchenette usually includes a minimum of 2 hot plates, a fridge, sink, crockery and cutlery. (Apartments do not have an oven unless otherwise stated). Please also note that tablecloths, napkins, bathroom towels, bath mats, dishcloths, mops and tea towels may not be provided. Kettles, mugs, teapots and toasters are considered as English peculiarities and therefore not always provided.

Wi-Fi Please note that Wi-Fi access is via an external supplier and is not provided by Lagrange. Clients have to log in to the advised provider’s website and make payment to them directly. In the event of a problem Lagrange declines all responsibility and invites clients to contact the supplier.

Price does not include the end of stay cleaning fee

Parking

Luggage storage

WiFi

Internet services

Ski storage

Billiards

Skiing

Non-smoking throughout

Heating

Lift

Family rooms

Laundry

Indoor pool

Non-smoking rooms

On-site parking

Private parking

Paid WiFi

Sauna

Pets allowed

Spa and wellness centre

Massage

Hammam

Fitness centre

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Lagrange Vacances Le Village des Lapons

Les Saisies

We stayed here in January 2019 for one weekend. The place is ok but definitely not a 4 stars. the apartments are minuscules, the furniture is very basic and there isn't any attempt of  making it nice and cosy. It is very functional and spartan.  It was somehow clean. Heating worked very well. The beds are not  done when you check in, so one has to make one's bed. Small details such as no hair drier ( which can be nevertheless requested)  and no toilet paper, are a bit of an annoyance. 
The reception hours are very limited so they are not particularly helpful. But they provide a croissant/ bred order service in the morning which is nice. Internet has to be paid extra which these days seems to me a sign of low quality. 
It is close to the slopes but the access is not too easy because of cars and piles of snow. Not all the buildings have ski deposit which complicates the logistic. The swimming pool area is nice but it is small and get filled very easily, Water was cold ( 21 degrees). 

Just ok

We have stayed twice in this accommodation.  We stayed late in the season , and chose the apartments because of their close proximity to th ski slopes. 

 In 2015    We booked a 3 bedroomed mezzanine apartment.  On arrival we discovered that the apartment was filthy.  The stairs to the mezzanine were almost vertical and it was impossible to stand up.  I complained asked for alternative accommodation but were told none was available.  I spent my first night cleaning the kitchen area, shower, ensuite, toilet and other area.  The beds were horrible some with badly urine stained mattresses.  There were no mattress protectors.  To add to our woes there is an incredible inventory which they ask you to complete.   At the end of our stay I asked to  see the manager.  I pointed out all the problems her reaction was disappointing.  Returning to the UK I wrote a letter of complaint, was assured that the residence had had problems with their cleaning agency which was being addresses and was offered a refund of 10%.   Because of the good location we decided to give Les Lapons another try.

By 2016 Les Laons had become Les Village des Lapons Prestige.  We presumed improvements had been made to justify the Prestige status.

We booked a larger 3 bed roomed apartment  direct from LaGrange.  We paid £1005.00 for a late season week Commencing 2nd April. Plus extra to have the beds made ( still no mattress protectors).  You would think that in view of our previous problems and my emails to them that LaGrange London would have done the utmost to make sure we had a good experience.   Think again!  Once again the apartment was dirty.  They expect guest before leaving to pay for cleaning €40 approx, but I doubt very much if our apartment had even been looked at.  The bathrooms once again were dirty, the kitchen not much better and the floors not very clean at all.  The furniture was tired and uncomfortable.  There were bits of hinge sticking out if the kitchen bench and a loose metal stair tread upon which my grandson cut his foot.  Once again there was the horrendous inventory to complete.  The items listed bore little resemblance to the crockery / cutlery we had.  I noted the discrepancies on the inventory, handed it back to reception and at the same time said how disappointed I was with the standard of cleanliness.  The receptionist apologised but no more was said.  Once again night 1 spent cleaning!

On departure the maintenance man came to inspect the flat .  He said he could not return my caution because the floor was dirty.  He had not even looked at the floor!  It was certainly a lot cleaner than when we arrived and his attitude changed when I pointed out the cleaning and maintence issues / photographs.

Be also aware that if you arrive with a car there is very little parking available on site, unless you pay extra for access to the underground parking.

Returning to the UK I wrote to the CEO of LaGrange.  I received a reply in which they denied there were any problems at all.

We will not stay with this company again and suggest you do not either.

 I complained and asked to be moved but there were no alternatives.  I spent my first night cleaning the kitchen , bathroom, toilet etc.  In addition I had not asked / paid for the beds to be made

2.9/5

Lagrange Vacances Le Village des Lapons

2.9/5

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