Parking

Pets allowed

Parking on site

Private parking

Restaurant

Snack bar

Wine/champagne

Coffee house on site

Meeting/banquet facilities

Business centre

Fax/photocopying

24-hour front desk

Express check-in/check-out

Luggage storage

ATM/cash machine on site

Concierge service

Private check-in/check-out

Sauna

Fitness centre

Hot tub/Jacuzzi

Outdoor pool

Outdoor pool (all year)

Heated pool

Sun loungers or beach chairs

Fence around pool

Spa facilities

Spa/wellness packages

Fitness

Swimming pool

Swimming Pool

Golf course (within 3 km)

Fishing

Skiing

Billiards

Table tennis

Canoeing

Hiking

Cycling

Horse riding

Ski storage

Temporary art galleries

Live music/performance

Live sport events (broadcast)

Non-smoking rooms

Facilities for disabled guests

Family rooms

Lift

Heating

Allergy-free room

Non-smoking throughout

Air conditioning

Wheelchair accessible

Toilet with grab rails

Higher level toilet

Lower bathroom sink

Visual aids: Braille

Visual aids: Tactile signs

Pet basket

Pet bowls

Key card access

Laundry

Dry cleaning

Barber/beauty shop

Minimarket on site

Games room

Internet services

WiFi

Free WiFi

Safety deposit box

Security alarm

Smoke alarms

Fire extinguishers

Shuttle service (additional charge)

Parking garage

Electric vehicle charging station

Accessible parking

Shuttle service

Board games/puzzles

Baby safety gates

Use of cleaning chemicals that are effective against Coronavirus

Linens, towels and laundry washed in accordance with local authority guidelines

Guest accommodation is disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses and other tableware have been sanitized

Delivered food is securely covered

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

Process in place to check health of guests

First aid kit available

Access to health care professionals

Face masks for guests available

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Screens or physical barriers placed between staff and guests in appropriate areas

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The Crystal Lodge

Whistler

British Columbia

Canada

I have just returned from a fabulous vacation at the Crystal Lodge hotel in whistler mid January 2026.  I have previously stayed at the same hotel a couple of years ago so I knew what to expect.  The location of the hotel is right in the middle of the village less than a minutes walk from the ski lifts up the 2 mountains.  Everything is close by – ski hire, lift ticket purchase, numerous eating venues serving a wide variety for food and a good selection of tourist shops.

The hotel were ready waiting for me when I arrived late in the evening after traveling for 24 hours, I received a warm welcome at the front desk on check in.  I went to my room and found a hand written welcome card on my bed – a very touching gesture.  The room was spotlessly clean and tidy.  The room was just as described with a very comfy double bed, plenty of pillows and the accompanying facilities – kettle, fridge, tea/coffee machine, iron.  There was also a selection of snack and drinks as well as some useful extras such as washing powder.  My room looked out on to the Village Stroll, I never noticed any noise or disturbance from the street below or inside the hotel.

I enjoyed the outdoor hot tub and pool most nights (The pool was heated to a sensible temperature and not cold).  They were both clean and readily available to use, not crowded, with more than ample availability although the hotel was full most the my stay.  The hotel has tried hard to provide for guests with cloth washing facilities, numerous water stations throughout the hotel, gym, a variety of indoor games and conference room.  I particularly liked the ski concierge who happily attended to my skis at the start and end of each day.

I tried the local eating options around the hotel and enjoyed a variety of choices.  The stand out ones where the Spaghetti Factory and the Beacon pub.

Atmosphere was just perfect – all the team were friendly and welcoming.  They made an effort to engage in conversation and went the extra mile to exceed my expectations.  Can’t wait to return.

Best Hotel in Whistler

Chester, Cheshire, England

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One bedroom suite is perfectly comfortable fit in 6 adults. And 2 full bathroom is great. 
Great location, 2 minutes walk to gondola

Will come back

Great hotel, second time we stayed there and will keep coming back. This time we went with another two families and they were very happy too. Great location and has all the facilities you need - staff were all very nice 👍

Great hotel to stay with kids and friends

Thank you for the great review! We’re so happy to hear you enjoyed your stay, our dog-friendly vibe, and our village-center location, furry guests included. I’ll be sure to share your kind words with the team, and I also appreciate you calling out the mattress and hot tub feedback. Those insights are always helpful as we plan future improvements. We’d love to welcome you back for another Whistler adventure.

Andrew Weir
Director of Operations

Owner response

Great stay. V dog friendly and friendly in general. Great location. Mattresses can be a touch better, same for the hot tub. 9.5/10

Fun in the sun

Portland, Oregon

Thank you for the fantastic review! We’re so glad you enjoyed your stay and made the most of our village-center location and easy access to the lifts, being right in the heart of Whistler is part of the fun. I’ll be sure to pass your kind words along to the team, as feedback like this keeps us energized. We’d love to welcome you back for another mountain getaway.

Andrew Weir
Director of Operations

Great hotel in an excellent location. Close to everything in Whistler Village and the ski lifts. I would definitely stay here again.

Great Experience

Acworth, Georgia

Steps to the ski hill and seconds to shops, pubs, and restaurants, Crystal Lodge is a modern tribute to a rich history in the very center of Whistler Village. From single guest rooms to spacious loft suites, to a three-bedroom penthouse with sweeping panoramic views, the perfect room for every Whistler stay. After a day spent on the slopes or the trails, in the shops or the pub, the heated outdoor pool, hot tub, and ski/bike valet services at The Crystal are exactly what you want to come home to.

4.5/5

The Crystal Lodge

4.5/5

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